WELCOME

WELCOME TO CAROLINA CLUB

Whether you are an Owner staying in your villa, or an exchange or rental Guest, it is important to us that you find your accommodations pleasant and enjoyable. If there is anything we can do to make your stay more enjoyable, please do not hesitate to call your property management company, Southwind Management.

Our professional staff is always available to meet your needs and expectations. Please utilize this Guest directory to better familiarize yourself about services, important instructions, and helpful information about our area. We make every effort to keep these Directories up to date but there may be changes to information that have not yet been updated. We apologize in advance if you find any discrepancies. If, for any reason you require immediate attention, please contact our guest services staff by dialing “0” for the resort operator.

Enjoy your stay!

Sincerely,

The Management and Staff

Southwind Management Division
P.O. Box 6685 – 35 DeAllyon Avenue
Hilton Head Island, SC 29938

(843) 785-3355
(843) 341-3721 Fax

RESORT PHYSICAL ADDRESS:
200 Southwind Drive

GUEST INFORMATION

ACTIVITY CENTER

The on-site facility, the Clubhouse, is for the use of all Carolina Club and Southwind Villas Owners/Guests who wish to play ping pong, pool or foosball.  The Clubhouse does not host any scheduled activities.

Owners/Guests of Carolina Club and Southwind Villas are welcome to participate in scheduled family fun activities at Waterside Resort sponsored by Southwind Management. Please see the Waterside Activities calendar for which activities require reservations (in the next section).  

 

 

ACTIVITY AND RECREATION RESERVATIONS AT WATERSIDE
AIR CONDITIONING & HEATING

Heat pump air conditioning systems are used in temperate climates and are most efficient when thermostats are set between 72-75 degrees for cooling and 68-75 degrees for heating. Constant adjusting of the thermostat will cause the system to malfunction. Please do not leave doors open if your air conditioning system is on.

If your A/C is blowing hot air or is non-functional, please check the circuit breaker first. If this is not the problem, please call Resort Services at (843) 341-4242 or by dialing “0” from your villa phone.

ALLIGATORS AND OTHER WILDLIFE

DO NOT Feed the alligators.  Fines could exceed $1000± for feeding alligators, but it is also dangerous for both the humans and the alligator. Alligators that have been fed will become more aggressive and less fearful about approaching humans and may need to be removed and disposed of by wildlife authorities. Please enjoy all of our beautiful wildlife but respect all the animals in the wild by not feeding or harassing them.

ARTS & CULTURE

Performing and visual arts are alive and well on Hilton Head Island, named one of America’s “Top Small Art Towns”. While here be sure to explore our many galleries, take in a live performance or contact the organizations below for daily workshops and seminars for the family offered throughout the year.

Arts Center of Coastal Carolina (843) 842-2787
Hilton Head Community & Youth Theater (843) 689-6246
Hilton Head Art League & Gallery (843) 681-5060
Hilton Head Art Academy (843) 842-5738
Hilton Head Main Street Community Theater (843) 689-6246
Hilton Head Orchestra (843) 842-2055
Hilton Head Comedy & Magic Club (843)
681-7757

 

BABY NEEDS

Cribs, highchairs, and strollers can be rented through Baby’s Away at (843) 681-8722. All rentals must have a debit or credit card for security. They will deliver the equipment to the villas and pick it back up at or after check-out.

BEACHES

Hilton Head Island is known for its beautiful beaches and scenic dunes. Please help preserve the natural ecology of our area by disposing of your litter properly, using designated beach accesses, by not walking across the dunes, and by not removing live creatures such as sand dollars and starfish from the beach.  If you dig a hole or build a sandcastle, please fill in your holes and demolish your sandcastle before leaving the beach.  Never dig holes any deeper than 12″ as they then become obstacles to nesting or hatching sea turtles.

There are 6 public beach parks for your enjoyment. For more information and directions, please call the Town of Hilton Head Island Beach Information Services at (843) 342-4580 or use the map and links below. 

  • Alder Lane (south-island): restrooms, meter parking
  • Burke’s Beach (mid-island): meter parking, tennis courts and restrooms by the tennis facility
  • Coligny Beach (south-island): beach matting, restrooms, meter parking, free parking, playground, seasonal life guards, seasonal beach rentals
  • Driessen Beach (mid-island): beach matting, restrooms, meter parking, playground, seasonal life guards, seasonal beach rentals, pavilion, grills
  • Folly Field Beach Park (mid-island): restrooms, meter parking, seasonal lifeguards, seasonal beach rentals
  • Fish Haul Beach Park (north-island): restrooms, beach matting, outdoor showers

Below is the link from the Hilton Head Island Official Visitors site to the Parks & Amenities Map (all Parks, not just beaches) that is activated when you press the Ctrl key and Click on the link at the same time.   The links to the individual Beach Parks are activated with a single Click.

Parks & Amenities Map pdf icon

Select the park or facility name below for details, amenities list and photos.

Alder Lane Beach Access

Burkes Beach

Coligny Beach Park

Driessen Beach Park

Fish Haul Beach Park

Folly Field Beach Park

BEACH ACCESS

Private Shipyard Beach access is at the Shipyard Beach Club. There is vehicle parking (only one car permitted per villa), ample bicycle parking, restrooms and showers. One Weekly Beach Access pass per villa will be issued at Check-In and must be displayed when parking at the Beach Club. If any Spinnaker owner or guest violates the Shipyard Beach parking regulations their parking privileges for Beach Club parking can be revoked by Shipyard Security. Please note: Between Memorial Day and Labor Day the one car rule will be strictly enforced.

To the Beach by Walking/Bike Path: The beach can be reached via less than a 10-minute bike ride or a 15-20-minute walk on a mostly shady and scenic path (Located between Unit 3324 & 3325 at Southwind I Villas). Along the fence, to the left of the complex, pick up the lighted path that leads to Southwind II. Go through their parking lot; take a left on Colonnade Drive to go through Colonnade Club, which will be on your right. The bike path will be picked up again at the end of Colonnade and runs straight to the Shipyard Beach Club.

To the Beach by Car: Drive out the main entrance of Carolina Club. At the end of Southwind Drive, turn right on Kingston Road and follow to the stop sign at the end. Take a left on Shipyard Drive. You will enter a traffic circle from which you will take the third right onto Shipyard Drive, toward Sonesta Beach Resort. Follow to the end to arrive at the Shipyard Beach Club.

BEACH LOCKERS

There are lockers available at the Shipyard Beach House for rental for your vacation stay for a small fee at the S.R Hotel Front Desk. You can reserve the lockers in advance of your stay, rent one at Check-In or anytime during your stay, subject to availability. You will be provided with the locker number and a combination lock. This can provide a place to keep your beach gear (chairs, umbrellas, toys, etc.) at the beach without having to carry these items back and forth each day.

BICYCLES

There are two (2) bikes provided for each villa and they are located in the exterior storage closets. Please note: the exterior storage areas are for bike storage only; do not store any personal items. Any personal items left in the storage closet will be brought to lost and found and if not claimed will be discarded or donated to local charities. If you use the bikes on the beach, please rinse the sand off with the hose located beside the pool when you return to avoid saltwater corrosion. If you need additional bikes, they can be rented through The Bike Doctor at (843) 681-7531. They will deliver directly to your villa.

BUSINESS SERVICES

There is wireless access throughout the Resort.

We also have a private Meeting Room available at the S.R Hotel; please contact Resort Services at (843) 341-4242 or dial “0” from your unit phone to schedule use of this room.

See Copy and Fax Service for additional information.

CAR PASSES

Two car passes for your stay are provided to you upon check-in. If you require additional daily passes, please call Shipyard Security at (843) 785-4776 at the Main Gate for those additional daily passes. You will be asked to provide a security code when calling. Please note your security code is located with your check in information.  If you misplace your security code, please dial “0” from your villa phone or call (843) 341-4242 for the S.R Hotel Front Desk.  (Note: Only park in designated parking areas or you could receive a ticket from Shipyard Security.)

CHECK-OUT

Check-out time is 10:00 a.m. on the day of departure. Due to the time it takes to maintain and clean each villa, there can be no exceptions.

Delaying departure could result in additional charges. When checking out (if you have time), it would be a tremendous help to our housekeeping department if you would:

  • Place all dirty dishes in the dishwasher and start it
  • Remove all food from the refrigerator
  • Bag and remove all trash
  • Lock all windows and doors
  • Close all drapes and blinds and set A/C to 78 degrees in the summer and heat to 65 degrees in the winter
  • Make sure that you have all your personal belongings
  • Strip beds and place all used linens (not including bedspreads) and used towels on the floor beside the bathtub
  • Please place the “We Have Departed” magnet on the outside of the villa door upon your departure

As a reminder, please take the time to walk through your villa and make sure you have all your personal belongings.  Please be sure to check all rooms, closets and drawers before leaving. Items left behind are not the responsibility of Management.

CHILDREN

Our resort is a great place for children! However, please remind them not to play in the parking lots, entrance or exit ways and to maintain appropriate quiet from 9:00 p.m. to 9:00 a.m. Owners and/or Guests will be held responsible for the actions of their children.

CHILDREN AND FAMILY ACTIVITIES

Please feel free to use the on-site playground, tennis courts, sport court and shuffleboard court.  There is a pool table, a ping pong table and a foosball table in the Clubhouse.  Please remember to use the swimming pool areas safely, and do not bring large inflatable floats and recreational rafts.  Swim noodles and children’s safety floats only are welcome.

Southwind Management offers many activities for children and families at the Waterside Activity Center. Please be sure and consult the schedule of events and activities at the Waterside Resort via the link below.

Download the SUMMER 2021 ACTIVITY SCHEDULE

CLUBHOUSE

Hours are 6:00 a.m. to 10:00 p.m. for the use of Carolina Club Owners and Guests only. Your villa key will open the door. Children under the age of 15 must be accompanied by an adult in the Clubhouse. Please clean up after yourself. Smoking is not permitted in the Clubhouse.

COMMENT CARD

We value your comments and observations so we have made access to our “Comment Card” even easier. Upon your departure, you will receive a “Thank you” email that has a link to our online Comment Card. Please click on that link and complete the form so that we may give your feedback our full attention.
You can also visit the Spinnaker Resorts website at 
www.spinnakerresorts.com and complete the Comment Card there. If you did not provide an email address at Check-In and would like to do so, please dial “0” from your villa phone and ask the staff person to update your registration information with the email address. We would love to hear from you!

COMMON AREAS

Please keep hallways, walkways, and common areas unobstructed.

Do not hang or shake articles from doors, windows, balconies, or balcony railings.

COPY AND FAX SERVICE

S.R Hotel Front Desk (843) 341-4242

Fax Number (843) 785-9185

Copies and facsimiles are available at the S.R Hotel Front Desk for $.50/page both to send and to receive.

DAMAGE OR REMOVAL OF PROPERTY

Owners and/or Guests will be held responsible for loss or damages to their villa. Damage or theft costs will be charged directly to the occupant’s account. No property shall be removed from any villa; specifically, both towels and blankets for beach use. NO golf cleats are permitted in the villa or on the  property please.

EMERGENCY SERVICES

In the event of a medical or safety emergency please dial 9 (for an outside line) and 911 immediately. Please refer to the Safety Information tab for additional information.

An AED machine is available at the Check-In / Activity building across from the Front Desk.

For any maintenance issue, such as HVAC, water, sewer or electrical problems, please call (843) 341-4242 or dial “0” from your villa phone and a Maintenance Technician will come by to assist you. After hours calls are responded to by on-call personnel in as timely a manner as possible.

FISHING AND CRABBING

South Carolina wildlife laws require anyone over the age of 12 to possess a fishing license for fishing in fresh water. This pertains to lagoons and creeks. To gather oysters or clams, you must be a state resident or accompanied by one. There are household limits and only public beds may be harvested. Local marinas can answer any questions you may have regarding wildlife laws and can assist in equipping you with the necessary items to enjoy the benefit of catching your own. We do not recommend eating fish caught in plantation lagoons because of golf course chemical run-off.

Please contact a member of the Activities staff at the Recreation Cabana for fishing and crabbing gear for rent and fishing bait for sale.

 

Bluewater Pier Fishing & Crabbing Guidelines
1 All persons over the age of 16 engaging in fishing or crabbing must have a valid South Carolina saltwater fishing license. 
Licenses may be purchased at Walmart or online at  http://www.dnr.sc.gov/purchase.html
2 Do not leave fishing rods unattended.
3 Inhumane handling of wildlife will not be tolerated.
4 Release of all fish or rays is required if they are not to be consumed.
5 All size and catch limits must be followed per SCDNR regulations.
Recommended phone app  Fish Rules is a free download for Android and iOS for area fish identification, bag and size limits, seasons, and suggestions.
6 No intentional shark fishing. Sharks must be released immediately after hook removal. Cut the line if shark is over 3 feet long.
7 No fishing is allowed if an alligator is present.
8 Crab pots must be registered at the Recreation Cabana.  Unregistered crab pots or crab pots not displaying a registration tag will be removed from the dock by Bluewater staff.
9 Those crabbing with a stinger without a hook, drop nets or folding traps do not require a SC Fishing license.
10 Crab traps must be always submerged and not set where they can be exposed during low tides. Traps should be checked daily.
11 To reduce the threat of invasive species in our waterways, please use only locally acquired bait and clean fishing equipment and tackle.
GOLF AND GOLF DEALS

We are pleased to help you with advance preferred tee time reservations for many area courses. In addition, there are many afternoon specials and seasonal promotions offered by courses, which are not published in advance. You may call Resort Services by dialing “0” from your villa phone or you may contact the courses directly. 

HILTON HEAD GOLF PARTNERSHIP

Spinnaker is proud to announce their new partnerships with Brown Golf Management and Heritage Golf Management Group! Booking discount golf has never been easier. With Brown Golf our Owners can book directly online (click here) on our partnered website up to two weeks before your arrival.

Here you will receive incredible savings off their best rate using our exclusive discount code upon check-out. These courses include:

  • Palmetto Hall (2 courses-Arthur Hills and Robert Cupp)
  • Dolphin Head
  • Pine Crest

Please note that our Bluewater and Carolina Club Owners can also use these discounts in addition to using their exclusive golf privileges.

While at our resorts pick up a Book of Savings that offers you discounts on the Heritage Golf Collection which includes:

  • Shipyard (Clipper, Galleon, and Brigantine)
  • Port Royal (Robber’s Row and Barony)
  • Oyster Reef Club

Come enjoy a nice round of golf!

 

SEA PINES
Heron Point (843) 842-8484
Harbour Town Golf Links (843) 842-8484
Ocean Course (843) 842-8484
HERITAGE GOLF
Shipyard Golf Club (843) 689-4653
Barony Course (843) 689-4653
Robber’s Row Course (843) 689-4653
Planters Row Course (843) 689-4653
Oyster Reef (843) 689-4653
Robert Cupp Course (843) 689-4653
Arthur Hills Course (843) 689-4653
PALMETTO DUNES
George Fazio Course (843) 785-1138
Robert Trent Jones Course (843) 785-1138
Arthur Hills Course (843) 785-1138
HILTON HEAD PLANTATION
Country Club of Hilton Head (843) 681-4653
INDIGO RUN
Golden Bear of Indigo Run (843) 689-2200
OFF ISLAND (Bluffton)
Old South (843) 785-5353
Island West (843) 689-6660
Pinecrest (843) 757-8960
Eagles Pointe (843) 757-5900
Crescent Pointe (843) 706-2600
Hilton Head National (843) 842-5900
Hampton Hall (843) 815-8720
Hidden Cypress (843) 705-4999
Okatie Creek (843) 705-4653
Rose Hill (843) 757-9030
Old Carolina (843) 757-8311
DAUFUSKIE ISLAND
Melrose (843) 422-6963
GRILLS

Local fire codes do not permit grills on the balconies or decks of any villa. There are gas grills and picnic tables located near the pool and hot tub, and adjacent to the tennis courts and playground near the Clubhouse for your use. We ask that you clean up after yourself to ensure the enjoyment of the next Guest. Please exercise the same caution that you would at home when using the gas grills.

HEALTH & FITNESS FACILITIES

Owners and/or Guests of Carolina Club you are permitted to use the Carolina Club Clubhouse.  Your villa keys are encoded to permit access to the Clubhouse to use the facilities, which include a small workout room.  Owners/Guests may also use the Egret Point by Spinnaker facilities. There is a ping pong table and a small exercise room in the Egret Point Activity Center available for your use. Children ages 13 and under are restricted from using the exercise equipment at either location.

S.R Hotel Fitness Center

Owners/Guests may also use the health and fitness facility at the S.R Hotel from 8:00 a.m. until 9:00 p.m. free of charge.

The Fitness Center offers various cardiovascular equipment, weights, an indoor heated pool and a hot tub.

HOUSEKEEPING & HOUSEHOLD SUPPLIES

We have provided adequate towels and bed linens for your stay and a starter kit of soap and paper products for your convenience. Additional supplies are Guests’ and Owners’ responsibilities.

All villas have a washer and dryer for your use. Please shake sand and dirt from towels before washing as it may cause the washer to malfunction. Please do not hang clothing or towels from balconies. Daily or mid-week housekeeping service is available if arranged in advance and is an additional charge to the Guest. Charges for additional housekeeping services are listed on the next section. Should you require additional linens, blankets or towels, or have other housekeeping needs please call (843) 341-4242 or dial “0” from your villa phone.

ADDITIONAL HOUSEKEEPING

Should you want additional housekeeping during your stay with us, we offer the following:

Services
3 BD 2 BD
Full Maid Service
w/Linen Exchange
$75/day $65/day
Daily Maid Service – No Linen $50/day $40/day
Linen & Towel Exchange
– drop off only
$30/day $25/day
Linen or Towel Exchange
– drop off only
$15/day $12/day

Contact Resort Services at (843) 341-4242 or by dialing “0” from your villa phone 24 hours prior to the requested day of maid or linen service.

Payment will be due at the time of your request.

Please note that these maid and linen services are scheduled at either 10:30 a.m. or 1:30 p.m. only. When making your request please specify your choice of time for the service.

HOUSEKEEPING NOTES TO GUESTS

The Owners of the Carolina Club are pleased to welcome you but ask that you do the following to keep our “home away from home” beautiful for all to enjoy. Please do not put hot pans or bleach bottles on the kitchen counter top. If you spill something, please clean it right away. If you can’t get the spot out, please call Resort Services at (843) 341-4242 or dial “0” from your villa phone for help. Please keep golf clubs in the exterior closet so as not to damage the interior walls. Please leave dirty or muddy shoes at the entrance to your villa. Please ask children (of all ages) to keep shoes off furniture and bedding.

IMPORTANT PHONE NUMBERS

Southwind Management Resort Services (843) 341-4242 or Dial “0” from your villa phone

Shipyard Security (843) 785-3310

Shipyard Guest Passes (843) 785-4776

INTERNET ACCESS
There is wireless access in all villas and the Clubhouse area. (See “Wireless Internet” information on this webpage.)
INVENTORY

Each villa is equipped with standard inventory to provide a comfortable experience for you. Please refer to the Villa Inventory section of this directory for the inventory list. If you are missing anything, please contact Resort Services at (843) 341-4242 or dial “0” from your villa phone and we will be glad to replace it.

IN-VILLA BATH/SPA

Please be sure the water level is at least 4 inches above the water jet holes before starting. Most models are equipped with an on/off switch (located next to the air control on top of the Bath/Spa). Press the on/off switch to turn on the whirlpool action, and then press again to turn off. The switch is not electrical and cannot shock you. Please clean off suntan oil before use and do not use bath oils, bubble bath, or bath salts in the Bath/Spa.

KEYS

Two key cards are provided at Check-In. If you need a replacement, you may stop by the S.R Hotel Front Desk and a new key card will be provided.

LOCKOUT

If you lock yourself out, please go to the S.R Hotel Front Desk for assistance, or call Resort Services at (843) 341-4242.

LOST & FOUND

For items either lost or found please Dial “0” from your villa phone or call Resort Services at (843) 341-4242 for assistance.

Once you return home you can report lost items on the Spinnaker Resorts website by clicking here.

MAIL SERVICE

Parcel/Post daily outgoing mail may be dropped in the mail receptacle located on the Front Desk in the Waterside Activity Center or at the S.R Hotel front desk. If receiving mail or parcels, please direct the sender to address the items as follows:

Mailing Address
Southwind Management
Attn: Name and Unit #
P.O. Box 6685
Hilton Head, SC 29928

Fed Ex/UPS/Packages
Southwind Management
Attn: Name and Unit #
35 Deallyon Ave
Hilton Head, SC 29938

MAINTENANCE SERVICE REQUESTS

In an effort to help us maintain the highest level of quality, we request that you notify Resort Services with any item(s) that you find need attention. Please call Resort Services by dialing “0” from your villa phone or call (843) 341-4242. Although you may prefer that some items be handled after your departure, we ask that you do call and report all items as soon as you find them so we can make a note to address the issue upon your departure.

Providing our staff with notice of any issues present in the villa helps us to schedule for completion prior to the next guest’s arrival. If all Owners/Guests assist us in this way, we can better assure that you will find your villa at its highest level of quality upon your arrival.

OCCUPANCY

The maximum numbers of occupants per villa are as follows:

1 Bedroom Villa: 4 persons
2 Bedroom Villa: 6 persons
3 Bedroom Villa: 8 persons

Please Note:  Exceeding the maximum number of occupants will result in requesting the excess occupants to depart from the villa immediately.

PERSONAL SAFETY & SAFEGUARDING VALUABLES

Please exercise the same caution on your vacation as you would elsewhere.

We encourage you not to leave valuables in your car and to always lock all the door(s) to your villa whether you are in the villa or away.

Always find out who is at your door before allowing access. If you feel uncomfortable, call Resort Services (dial "0" from your villa phone) or the local Sheriff’s Department at (843) 255-3300 for assistance in verification of the visitor.

Neither Southwind Property Management nor the Owners Association are responsible for personal articles.  Lost or stolen items should be reported to Resort Services or to the local Sheriff's Department at the non-emergency number (843) 255-3300.

PETS AND PESTS

For the convenience of other guests and in an effort to help us provide accommodations free of dander and possible pests, no pets are permitted in the villa or on the Resort property at any time. A $150 fine, per day, will be assessed if a pet is found with you and immediate removal of the pet will be required. There are many pet lodging facilities on the island available for your convenience. 

In the semi-tropical climate of the Lowcountry, bugs and insects are a fact of life even though all villas are treated monthly. Guests are asked to cooperate with the technicians to allow them access for the scheduled treatments which take only a few minutes.

POSTAL SERVICE
The south end Post Office is located at 10 Bow Circle off Palmetto Bay Road.

Their number is (800) 275-8777.

RECYCLING

In the kitchen area, there is a blue plastic container for collection of recyclable materials.

When full, the container may be taken to the Carolina Club Activity Center and emptied in the recycle bins, located in the corral to the far left of the parking lot. (Refer to resort map if needed)

No separation is needed (all recycling goes in the same recycle bin). Recyclable materials are: glass bottles and jars, plastic bottles and containers, small, flattened cardboard (example: cereal boxes), magazines and newspapers, aluminum cans, aluminum foil, tin or steel cans, paper cardboard, dairy and juice containers.

Please do not include plastic bags, plastic wrap or foam cups or foam containers.

RESERVATIONS AND RENTALS

If you are making plans for that return visit, planning a family reunion, golf outing, wedding, or historical vacation, please feel free to contact Spinnaker Vacation Rentals for preferred discounts for Owners and repeat Guests.

Contact us locally at (843) 785-3355, Ext. 5292, or if you prefer email, our email address is [email protected]

Whatever your vacation plans include, Spinnaker Resorts – Spinnaker Vacation Rentals has something for everyone.

Spinnaker Resorts Owners, if you are unable to vacation during your ownership week and want to place your villa in our rental market, please contact the rental office for details at (800) 504-8823.

SHIPYARD BEACH CLUB

The Shipyard Beach Club is available to Owners of villas/weeks to rent for holding private functions such as Weddings, Conferences, Family Reunions, etc. The Beach Club can be rented from 8 a.m. to 12 p.m. and can be booked up to 18 months in advance. For pricing and availability, please call Shipyard Plantation at (843) 785-3310. Shipyard will verify your ownership in Shipyard with Southwind Management and then you can coordinate directly with the Shipyard Beach Club staff.

SMOKING POLICY

Effective January 1, 2016 the Rules and Regulations at this Association have changed to include the following new rule: 

In Villa No-Smoking Policy - No owner, family member, tenant, resident, guest, business invitee, or visitor shall smoke cigarettes, cigars, or any other tobacco product within the vacation villa. Smoking will only be permitted on the balcony area of each villa or in the designated smoking areas (see Resort Map). If it is found that an Owner and/or Guest has violated this policy a fine of $150 for a professional cleaning of the villa will be charged to the Owner and/or Guest who is registered at the Resort. If the next occupant to this villa must be relocated due to the smoke smell, the previous occupant will also be charged for any additional fees that may be incurred by the relocation.

SPORTS COURT AREA

Located next to the Clubhouse you will find a family area with a basketball net, shuffleboard court and corn hole game.

Equipment for these games is located inside the Clubhouse.

Adjacent to the court area are gas barbeque grills and picnic tables.

SWIMMING POOL/HOT TUB

Due to the State of South Carolina Department of Health and Environmental Control's new regulations:

ALL Pools & Hot Tubs will be closed at DUSK.

Pool Hours are now 9:00 a.m. until DUSK. Please follow all posted rules. There is no lifeguard on duty; you are swimming at your own risk. Never leave children who are not water safe unattended around pools. There is no glass permitted in the pool/hot tub area. Plastic pool tumblers are provided in every unit so that you may drink beverages by the pool.

Please have non-potty trained children use swim diapers. Even bathing suits with the diaper sewn into the lining tend to stretch out at the legs allowing leakage. The most common cause of fecal contamination in pools is from young children who are not properly dressed for swimming. If contaminated, South Carolina State health and safety rules require that the pool must be shut down for a minimum of 24 hours.

No personal flotation devices are allowed in the resort pools including rafts, float chairs, tubes and loungers (infant floats are allowed).  Clear inner tubes, swim hammocks and swim noodles are provided on the pool deck and at the Recreation Cabana for guest use.  Please do not remove these from the pool deck and return them to their holding racks when not in use.

TELEPHONE INSTRUCTIONS

HOW TO MAKE A CALL

ALL CALLS 9 + 1 + (area code) + number No Charge

Calling Card 9 + 1 + instructions on card No Charge

Toll Free Calls 9 + 1 + number No Charge

International, Canada, 9 + Calling Card Calling Card Required

Caribbean Nations Operator 9 + 00

Emergency 9 + 911

SPEED DIAL NUMBERS

20 Hargray Customer Service

66 To Voice Mail – your code is 1234

13 Owner/Guest Services

14 Activities Center

18 S.R Hotel Fitness Center

19 Resort Sales

0 Resort Operator/Resort Services

0 Maintenance Department

0 Housekeeping

TRASH

Keep all garbage in plastic bags. Please place all trash in the bins located inside the designated service area the night before your departure. There are service yards adjacent to all villas. Trash is picked up several times a week.

WEATHER

Tune your television to channel 6 for national and local weather updates.

RADIO STATIONS
FM 
     107.9 WLOW Adult Contemporary
     106.1 FOX Rock
     106.9 WUVV Country Rock
     104.9 WLHH The Surf
     98.7 WYKZ The River
     95.5 WIXV Classic Rock
AM
     1130 ESPN Prime Sports
     900 Light Gospel

 

TV CHANNELS - CAROLINA CLUB
2 WSAV – NBC
3 W30CV – IND
5 WCSC – CBS
6 WRLK -PBS
7 WJCL – ABC
8 WGN America
9 WVAN – PBS
10 WTGS – FOX
11 WTOC – CBS
13 WSAV – The CW
16 Nickelodeon
17 Cartoon Network
18 Disney Channel
19 ION Televison
20 Freeform
21 FS Southeast
22 National Geographic
23 TNT
24 TBS
25 USA Network
26 ESPN
27 ESPN2
29 NBC Sports Network
31 FS South
32 The Weather Channel
33 CNN
34 HLN
35 CNBC
36 MSNBC
37 FOX News Channel
38 truTV
39 HGTV
40 Food Network
41 Animal Planet
42 Discovery Channel
43 TLC
45 HISTORY
46 A&E
47 Bravo
48 AMC
50 Lifetime
51 TBN
52 Hallmark Channel
53 INSP
54 FX
55 TV Land
56 E!
57 Comedy Central
58 SYFY
59 MTV
60 VH1
61 BET
62 CMT
63 EWTN
64 Paramount Network
65 C-SPAN
66 C-SPAN2
70 WE tv
73 Oxygen
74 Daystar
75 BBC America
78 Bloomberg Television
79 FOX Business Nework
82 SEC Network
83 FOX Sports 1
89 Velocity
90 FX Movie Channel
91 Hallmark Movies & Mysteries
92 Sundance Tv
93 IFC
94 Investigation Discovery
95 Hillsong Channel
96 Galavisión
97 SonLife
109 FXX
159 QVC
165 Travel Channel
176 HSN
188 Jewelry TV
194 EVINE
227 C-SPAN3
324 Special Events
385 SEC Extra
476 Shop Zeal 6
477 Shop Zeal 7
478 Shop Zeal 8
481 QVC2
482 Shop Zeal 1
484 HSN2
485 Shop Zeal 3
486 Shop Zeal 4
488 Shop Zeal 5
489 Shop Zeal 2
490 Gem Shopping Network
492 Liquidation Channel
496 Hillsong Channel
627 IFC
1212 WSAV – The CW
1215 WSAV – MyTV/MeTV
1250 WTGS – Comet
1251 WTGS – Antenna TV
1255 WTOC – Bounce TV
1256 WTOC – Grit
1275 WRLK – SC Channel
1276 WRLK – ETV World
1277 WRLK – PBS Kids
1302 P.E.G. Access
1303 Community Programming
1304 Government Access
1310 Community Bulletin Board

1901 Music Choice – Hit List
1902 Music Choice – Max
1903 Music Choice – Dance/Edm
1904 Music Choice – Indie
1905 Music Choice – Hop-Hop & R&B
1906 Music Choice – Rap
1907 Music Choice – Hip-Hop Classics
1908 Music Choice -Throwback Jamz
1909 Music Choice – R&B Classics
1910 Music Choice – R&B & Soul
1911 Music Choice – Gospel
1912 Music Choice – Reggage
1913 Music Choice – Rock
1914 Music Choice – Metal
1915 Music Choice – Alternative
1916 Music Choice – Adult Alternative
1917 Music Choice – Rock Hits
1918 Music Choice – Classic Rock
1919 Music Choice – Soft Rock
1920 Music Choice
1921 Music Choice – Pop Hits
1922 Music Choice – Party Favorites
1923 Music Choice – Teen Beats
1924 Music Choice – Kidz Only!
1925 Music Choice – Toodler Tunes
1926 Music Choice – Y2K
1927 Music Choice – 90s
1928 Music Choice – 80s
1929 Music Choice – 70s
1930 Music Choice – Soild Gold Oldies
1931 Music Choice – Pop & Country
1932 Music Choice – Today’s Country
1933 Music Choice – Country Hits
1934 Music Choice – Classic Country
1935 Music Choice – Contemporary Christian
1936 Music Choice – Pop Latino
1937 Music Choice – Musica Urbana
1938 Music Choice – Mexicana
1939 Music Choice – Tropicales
1940 Music Choice – Romances
1941 Music Choice – Sound Of The Seasons
1942 Music Choice – Stage & Screen
1943 Music Choice – Soundscapes
1944 Music Choice – Smooth Jazz
1945 Music Choice – Jazz
1946 Music Choice – Blues
1947 Music Choice – Singers & Swing
1948 Music Choice – Classical Masterpieces
1949 Music Choice – Easy Listening
1950 Music Choice – Light Classical

Click here to download this list as a PDF

DVD

DVD Instructions
Please follow the instructions below.

1) Turn on Power to TV and DVD Player
2) Insert DVD
3) Press Input Button on TV Remote and select “AV1” and push the enter button
4) If your DVD is not playing, push the input button again and select then next option after “AV1”, which should be “AV2”, and press Enter. If your DVD is still not playing, continue this process of selection each input option until your DVD plays.
Please note: If you continue to have difficulty with your DVD player, please dial “0” from your villa phone for more assistance.

VILLA INVENTORY

If you would like for any missing items to be delivered, please dial "0" from your villa phone to make your request.

Flatware
Each five (5) piece flatware Set includes:
Dinner Fork
Salad Fork
Dinner Knife
Teaspoon
Tablespoon

Glassware
Beverage
Rocks
Juice
Wine
Pool Tumblers are plastic

Dish Sets
Dinner Plate
Salad Plate
Bowl, and Coffee Cup

Cookware
Small Pot w/Lid
Teflon Frying Pan
Pan Glass Baking
Pan Medium Pot w/Lid
Small Steel Frying Pan
Cookie Sheet
Dutch Oven w/Lid
Casserole Dish w/Lid
Broiler Pan

Utensils
Basting Spoon
Scissors
Rubber Spatula
Kitchen Knives (set of 3)
Slotted Spoon
Meat Fork
Cork Screw Turner
Whisk
Ladle
Vegetable Peeler

Miscellaneous Kitchen Items
Can Opener-Manual Pyrex Measuring Cup
Tea Kettle
Colander Measuring Spoons
Juice Pitcher
Cutting Board
Mixing Bowls (set of 3)
Juice Can Opener
Steak Knife Set
Grater

Countertop Appliances
Blender
Microwave Oven
Electric Can Opener
Coffee Maker
Toaster

Household Items
Kitchen Towels/Dish Cloths
Fire Extinguisher
Coaster Set
Pot Holders
Ashtray
Stereo w/CD Player
Iron/Ironing Board
T.V.s (1 in LR & 1 per BD)
Place Mats
Broom/Dust Pan
DVD Player
Vacuum Cleaner
Mop/Pail
Clock Radio (1 per BD)

Towels
Each towel set includes:

(2) Bath Towels
(1) Hand Towel
(1) Wash Cloth

1 BD - (4) sets
2 BD - (6) sets
3 BD - (8) sets)

Pool Towels and (1) Bath Mat per Bathroom also provided

Bedding/Miscellaneous
Mattress Pad, Blankets, Sheet sets & Bedspread - 1 per bed

Pillows - 3 per King bed, 1 per twin, 2 per sofa bed

(Note: sofa bed pillows/linens in Master Closet)

Starter Housekeeping Supplies
Dishwasher Powders (5)
Coffee (1) Bath/Hand Soap
Liquid Dish Soap (1) Coffee Filters (10)
Body Lotion
Laundry Detergent (1)
Kleenex (1)
Shampoo
Toilet Tissue - 2 per Bathroom
Trash Bags - 5 Large and 5 Small

Items Upon Request
Hairdryers, Foil Roasting Pans and Electric Hand Mixers.

Also available - Extra Pots, Sauce Pans, Baking Pans, Hangers and Plastic Storage Containers

BOAT INFORMATION 

BOAT PREPARATION GUIDELINES
Spinnaker Resorts is dedicated to the conservation and protection of our local waterways and marine ecosystems.  Please help us keep prevent introducing invasive species from any other location into our protected waterways by following the recommended boat preparation guidelines, including all fishing and recreational equipment, such as rods, holding wells, tubes, water skis and wake boards for example.

Please review the Preparation Guidelines to follow before putting your boat, water recreation equipment and fishing gear in to the local waterways.

Click here to download the Spinnaker Boat Prep Guidelines

BOAT LAUNCH LOCATIONS

C.C. Haigh, Jr. Public Ramp - (closest to Bluewater Resort) across from Pinckney Island (the small Island between the two Hilton Head Bridges), puts in at Mackay Creek, 1640 Fording Island Road Extension (Hwy 278)

Cross Island Boat Ramp - puts in at Broad Creek, 68 Helmsman Way

Broad Creek Marina Boat Ramp - puts in at Broad Creek, 97 Marshland Road

BOAT TRAILER STORAGE

Short Term

Beach City Self Storage

78 Beach City Road, Hilton Head Island, SC (843) 681-7333. Can accommodate up to 40’ trailer, storage based upon availability. Daily rates available.

Long Term

Public Storage

55 Matthews Drive, Hilton Head Island, SC (843) 681-7212. Can accommodate up to 20’ trailer (includes tongue). Monthly rates available.

Moss Creek Self Storage

3 Buckingham Plantation Drive, Hilton Head, SC (843) 837-2828. Can accommodate up to 24’ trailer. Monthly rates available.

BOAT FUELING

Hilton Head Harbor Marina (near Sunset Grill):
43-A Jenkins Island Road, Hilton Head, SC (843) 681-3256

Fuel service, deep water, transient, monthly and annual dock rentals are available. There is easy access to the Atlantic Ocean from this quiet and protected basin on the Intracoastal Waterway.

Hours of Operation: 8:00 a.m. – 6:00 p.m. (in season) and 8:00 a.m. – 5:00 p.m. (off season)

Working Channel – VHF: 12 Located on the Intracoastal Waterway at Mile Marker 557 and South Carolina Mark 20 / Monitor channel 16

Skull Creek Marina:
Hilton Head Plantation Waterway Lane, Hilton Head, SC (800) 237-4096 or (843) 681-8436

Berths to 200 feet, travel lift to boatyard and services available, concrete floating docks, on dock fire protection, individual dock boxes.
Hours of Operation: 8:00 a.m. – 6:00 p.m. (in season) 8:00 a.m. – 5:00 p.m. (off season)

Working Channel – VHF: 10 Located on the Intracoastal Waterway at Mile Marker 555, opposite day mark “9A” at Hilton Head Plantation. 17NM from #2 Port Royal Sound sea buoy and easily accessible, with no bridges between the marina and the ocean. 32° 14.8’N 80° 44.9’ W

LOCAL ACTIVITIES

GOLF AND GOLF DEALS

We are pleased to help you with advance preferred tee time reservations for many area courses. In addition, there are many afternoon specials and seasonal promotions offered by courses, which are not published in advance. You may call Resort Services by dialing “0” from your villa phone or you may contact the courses directly. 

HILTON HEAD GOLF PARTNERSHIP

Spinnaker is proud to announce their new partnerships with Brown Golf Management and Heritage Golf Management Group! Booking discount golf has never been easier. With Brown Golf our Owners can book directly online (click here) on our partnered website up to two weeks before your arrival.

Here you will receive incredible savings off their best rate using our exclusive discount code upon check-out. These courses include:

  • Palmetto Hall (2 courses-Arthur Hills and Robert Cupp)
  • Dolphin Head
  • Pine Crest

Please note that our Bluewater and Carolina Club Owners can also use these discounts in addition to using their exclusive golf privileges.

While at our resorts pick up a Book of Savings that offers you discounts on the Heritage Golf Collection which includes:

  • Shipyard (Clipper, Galleon, and Brigantine)
  • Port Royal (Robber’s Row and Barony)
  • Oyster Reef Club

Come enjoy a nice round of golf!

 

SEA PINES
Heron Point (843) 842-8484
Harbour Town Golf Links (843) 842-8484
Ocean Course (843) 842-8484
HERITAGE GOLF
Shipyard Golf Club (843) 689-4653
Barony Course (843) 689-4653
Robber’s Row Course (843) 689-4653
Planters Row Course (843) 689-4653
Oyster Reef (843) 689-4653
Robert Cupp Course (843) 689-4653
Arthur Hills Course (843) 689-4653
PALMETTO DUNES
George Fazio Course (843) 785-1138
Robert Trent Jones Course (843) 785-1138
Arthur Hills Course (843) 785-1138
HILTON HEAD PLANTATION
Country Club of Hilton Head (843) 681-4653
INDIGO RUN
Golden Bear of Indigo Run (843) 689-2200
OFF ISLAND (Bluffton)
Old South (843) 785-5353
Island West (843) 689-6660
Pinecrest (843) 757-8960
Eagles Pointe (843) 757-5900
Crescent Pointe (843) 706-2600
Hilton Head National (843) 842-5900
Hampton Hall (843) 815-8720
Hidden Cypress (843) 705-4999
Okatie Creek (843) 705-4653
Rose Hill (843) 757-9030
Old Carolina (843) 757-8311
DAUFUSKIE ISLAND
Melrose (843) 422-6963
LIBRARIES AND MUSEUMS
LIBRARIES
Hilton Head Library
11 Beach City Road
(843) 255-6500
Bluffton Library
120 Palmetto Way
(843) 255-6490
Heritage Library Foundation
Courtyard Bldg.
(843) 686-6560
MUSEUMS & DISCOVERY CENTERS
Coastal Discovery Museum (843) 689-6767
Heyward House (Bluffton) (843) 757-6293
Penn Center (St. Helena Island) (843) 838-2432
Waddell Mariculture Center (Bluffton) (843) 837-3795
PUBLIC PARKS

There are 13 well-maintained public recreation parks around the island for all to enjoy. For more information regarding scheduling, call the Island Recreation Center at (843) 681-7273.

  • Barker Field: baseball fields, multi-purpose fields and restrooms
  • Bristol Skate Park: roller hockey court (doubles as basketball court), skate
    park, restrooms
  • Celebration Park: 10-acre park with a Perimeter Walk located near Coligny Beach, with the Sand Box Children's Museum, an event pavilion, a wading pool and interactive pirate ship at the Adventure Playground, fitness stations, lagoons, restrooms, free parking
  • Chaplin Community Park: tennis courts, basketball courts, multi-purpose fields, picnic areas, playground, dog park, walking trails, beach access, and restrooms
  • Cordillo Tennis Courts: lighted courts, first come first serve usage
  • Crossings Park: baseball fields, soccer fields, meadow, playground, trails, picnic areas, restrooms
  • Fish Haul Park: nature trail, boardwalk, picnic area, restrooms
  • Green Shell: playground, picnic area, historic site, basketball court, boardwalk, restrooms
  • Hilton Head Park: tennis courts, basketball court, soccer field
  • Honey Horn Plantation: Community Events
  • Island Recreation Center: ADA compliant restrooms, multi-purpose field, pool, gym, and playground
  • Jarvis Creek Park: freshwater fishing, dock, playground, meadow, picnic area, grills, swings, paved pathways, trails, restrooms.
  • Shelter Cove Community Park: trails, view of Broad Creek, picnic area, community events.
SHOPPING

Hilton Head Island and the surrounding area has over 35 shopping plazas, including antique and consignment stores, outlet shops and exclusive boutiques. For more information, stop by the Waterside or S.R Hotel Front Desk.

SUMMER DAY CAMPS AND KIDS’ ACTIVITIES

For summer visitors, kid’s camp might be in order. Possibilities include sports, theater, ecology, nature – the list goes on! Also, call these popular spots for special program details:

 

Island Recreation Center (843) 681-7273
Coastal Discovery Museum (843) 689-6767
Beaufort County Parks & Leisure Services (843) 255-6680
Boys & Girls Club (843) 689-3646
Arts Center of Coastal Carolina (843) 842-2787
Art Academy of Hilton Head (843) 842-5738
The Sandbox (843) 842-7645
TENNIS

There are many wonderful resort and public facilities on the island (see listing below) that are available nearby.

The following Public Facilities are managed by the Island Recreation Center. For more information, please call (843) 681-7273.

Cordillo Courts: (lights), off Pope Avenue, walk-on, no fee
Chaplin Community Park: (lights), off Hwy 278 near Burke’s Beach, 24-hour advance
sign up at courts, no fee
Fairfield Station Park: next to Fairfield Plaza on Hwy 278, walk-on, no fee
Hilton Head High and Middle School courts: (adjacent to the Island Recreation
Center), as available, no fee

Resort Facilities*
Hilton Head Island Beach & Tennis Resort (843) 842-4402
Island Club Tennis (843) 785-8012
Long Cove Tennis Club (843) 686-1030
Moss Creek Tennis Center (843) 837-2240
Port Royal Racquet Club (843) 686-8803
Rod Laver Tennis Center, Palmetto Dunes (843) 785-1152
Sea Pines Racquet Club (843) 363-4495
South Beach Racquet Club (843) 671-2215
Spring Lake Racquet Club (843) 681-3626
Sun City Tennis Center (843) 705-4022
Van der Meer Shipyard Racquet Club (843) 686-8804
Van der Meer Tennis Center (843) 785-8388

*Some courts listed may be private or off-island, please call first

WATER SPORTS AND ACTIVITIES

Hilton Head Island is a water lovers’ delight. From deep-sea fishing and sunset sails to kayaking on our scenic waterways and more, the area has many water activities geared for the entire family. For timely schedules, please contact the marinas directly at the numbers listed below.

Broad Creek Marina (843) 681-3625
Harbour Town Yacht Basin (843) 671-4386 (sports)
(843) 671-4534 (fishing)
Palmetto Bay Marina (843) 785-7131 (office)
(843) 785-2345 (water sports)
Shelter Cover Marina (843) 842-7002
Skull Creek Marina (843) 681-8436
South Beach Marina (843) 671-6699

BEACH INFORMATION

BEACHES

Hilton Head Island is known for its beautiful beaches and scenic dunes. Please help preserve the natural ecology of our area by disposing of your litter properly, using designated beach accesses, by not walking across the dunes, and by not removing live creatures such as sand dollars and starfish from the beach.  If you build a sandcastle, please demolish it and fill in any holes before you leave the beach to help our nesting sea turtles and their hatchlings.

There are 5 public beach parks for your enjoyment. For more information and directions, call the Town of Hilton Head Island Beach Information Services at (843) 342-4580.

  • Alder Lane (south-island): restrooms, meter parking
  • Burkes Beach (mid-island): meter parking, tennis courts and restrooms by the tennis facility
  • Coligny Beach (south-island): beach matting, restrooms, meter parking, free parking, playground, seasonal life guards, seasonal beach rentals
  • Driessen Beach (mid-island): beach matting, restrooms, meter parking, playground, seasonal life guards, seasonal beach rentals, pavilion, grills
  • Folly Field Beach Park (mid-island): restrooms, meter parking, seasonal lifeguards, seasonal beach rentals
BEACH ACCESS

Private Shipyard Beach access is at the Shipyard Beach Club.  There is vehicle parking (only one car permitted per villa), ample bicycle parking, restrooms and showers.  One Weekly Beach Access pass per villa will be issued at check-in and must be displayed when parking at the Beach Club.  If any Spinnaker owner or guest violates the Shipyard Beach parking regulations their parking privileges for Beach Club parking can be revoked by Shipyard Security.  Please note:  Between May 31st and Labor Day the one car rule will strictly enforced.

To the Beach by walking/biking path:  The beach is a less than 10 minute bike ride or 20 minute walk along a mostly shady and scenic path accessed between Villa 3324 and Villa 3325 in the Southwind Villas complex next door to the Carolina Club.  Follow the main roadway through the Southwind Villas parking lot to the path access, and along the fence pick up the lighted path to the left, through the parking lot; take a left on Colonnade Drive to go through the Colonnade Club which will be on your right. The bike path will be picked up again at the end of Colonnade and then runs straight to the Shipyard Beach Club.

To the Beach by car:  Drive out of the main entrance of the Carolina Club on Southwind Drive and turn right on Kingston Road.  At the stop sign turn left on Shipyard Drive.  Enter the roundabout with care and take the 3rd right toward the Sonesta Beach Resort.  Follow the roadway to its end to arrive at the Shipyard Beach Club.

See the notes above regarding the parking rules for the Shipyard Beach Club.

WILDLIFE

ALLIGATORS

Take a good look at that log floating in a pond because, chances are, it's not a log but an alligator. Alligators are indigenous to South Carolina and are found in lagoons, swamps and slow-moving streams. You will often see them sunning themselves on the banks of a lagoon. Do not go near them. Although they look like they are sleeping, they can move quickly and whatever you do, DO NOT feed or harass them.

PALMETTO BUGS

During your stay, you may encounter bugs that you have never seen before, the most common of which is the Palmetto Bug. These bugs live in palmetto trees and live oaks, not indoors. While Palmetto Bugs are native to the island, so are exterminators who conduct monthly Palmetto Bug termination treatments.
The bugs are approximately 2" long and have a hard outer shell. They do not bite, can do you no harm, but they do fly. If you encounter one of these in your villa, it is because it has flown in from the trees…so please do not leave your sliding doors open and remember to close doors as soon as you enter and exit the doorway.

DOLPHINS

It is hard not to be fascinated by these intelligent creatures that are so prevalent in coastal South Carolina’s waters. You will probably see them just offshore at any beach that you go to during your stay. In addition, there are many dolphin-watching boat excursions that leave from Harbour Town and Shelter Cove Marina.

SEA TURTLES

These magnificent creatures are on the endangered species list. They build their nests on the beaches of South Carolina, instinctively returning to the place of their birth to lay their eggs. Oceanfront villas and homes are required to curtail their use of lights after 10:00 p.m. during turtle nesting season.  Please fill in any holes you dig on the beach and demolish any sand castles before you leave.  Never dig holes on the beach any deeper than 12" as it creates an obstacle to the sea turtles.

Day Trips

BLUFFTON, SC
Located just over the bridge, in the 19th century Bluffton was a quiet summer retreat for wealthy plantation owners, and it has now become a booming hub of activity, with residential and commercial interests rapidly increasing.

Bluffton’s original square mile, situated on a bluff overlooking the May River, is now considered its Main Street historic district. The town’s boundaries have increased substantially over the years and even more acreage is being annexed into town limits.

Bluffton’s roots are firmly planted in the areas local artisans, so it is home to a number of galleries, potters and photographers. Bluffton also offers a variety of quaint shops and accommodations.

There are a number of churches and houses that are on the National Register of Historic Places. To reach the Bluffton Welcome Center call (843) 757-6293.

BEAUFORT, SC
Home to two military training centers, this waterfront town is a must see for historic tours; visit antebellum mansions and charming shops and galleries along Bay Street. Waterfront Park is host to Arts in the Park programs during the warmer months as well as local festivals throughout the year.

Directions: Take William Hilton Parkway (Hwy 278) off the Island through Bluffton, to Hwy 170. Go right on Hwy. 170 through town and take a right on Hwy 21 (Boundary Street). Follow Boundary Street to Bay Street, then take a right on Bay Street. Beaufort is approximately 39 miles away. Contact the Beaufort Chamber of Commerce and Visitors Center at (843) 525-8500 for area information.

CHARLESTON, SC
Known by its natives as “The Holy City by the Sea”, Charleston is two hours up the coast. Take Hwy 278 West to I-95 North to Exit 33 for Highway 17 to Charleston. To contact the Charleston Visitors Center call (843) 724-7174 or for Visitor Information call (800) 774-0006.

This historic city blends the Old World and the new in the architecture of the historic district along the Ashley and Cooper Rivers. Built to take full advantage of the ocean breezes, old houses stand with their narrow ends right on the street, tiered wrap around porches are exposed to beautiful gardens filled with Lowcountry blossoms. Walking, trolley and horse drawn carriage tours are available to take in the beautiful scenery.

In the downtown area, there is an open air market known as the Slave Market, still standing from the Civil War era which is filled daily with local artisans and crafters. Wonderful shops and dining venues flank the Slave Market for a must see if you are visiting Charleston.

For adults and children alike, Charleston is also host to the South Carolina Aquarium and IMAX theatre; take an up close look at the Lowcountry’s native sea life.

SAVANNAH, GA

Savannah is an interesting mix of old and new with antebellum homes sitting gracefully alongside edgy, renovated buildings purchased by Savannah College of Art and Design (SCAD).

Stroll along River Street, sit at an open-air establishment or enjoy the unique shops and dining along dynamic Broughton Street. Look for free First Saturday programs along the riverfront and other special events.

Directions: Follow Hwy 278 West to Hwy. 170 South. Then, take Hwy 170 to US-17 and bear left. Continue Southwest on US 17 to West Bay Street, then turn right (East). Take a left onto Martin Luther King Blvd. (NW Broad Street), which will take you to River Street. River Street is approximately 40 miles away. For more information please call the Savannah Chamber of Commerce at (912) 644-6400.

DAUFUSKIE ISLAND, SC
Daufuskie Island, located one nautical mile from Hilton Head Island, is only 5 miles long and a few miles wide. Secluded Daufuskie Island offers golf, accommodations, restaurants, three miles of pristine beach and tours of important historical sites including background on the settlement of the island. The primary mode of transportation is golf carts. Although there is no bridge to Daufuskie Island, there are a few tour/cruise companies that can take you there.

Vagabond Cruise (843) 363-9026
Harbour Town Marina
Vagabondcruise.com

Calibogue Cruises (843) 342-8687
Broad Creek Marina
daufuskieislandtours.com/companies/calibogue-cruises/

Houses of Worship

BAPTIST
Bible Baptist
2800 Main Street
(843) 681-8713
First Baptist
101 S. Forest Beach Drive
(843) 785-4478
North Island Baptist
3800 Main Street
(843) 689-3800
CATHOLIC
Holy Family Catholic Church
24 Pope Avenue
(843) 785-2895
St. Francis by the Sea
45 Beach City Road
(843) 681-6350
St. Gregory's (Bluffton)
333 Fording Island Road
(843) 815-3100

 

LUTHERAN
Christ Lutheran
829 William Hilton Parkway
(843) 785-5560
Island Lutheran
4400 Main Street
(843) 689-5200

 

PRESBYTERIAN
First Presbyterian
540 William Hilton Parkway
(843) 681-3696
Hilton Head Presbyterian
235 William Hilton Parkway
(843) 69-6362
Providence Presbyterian
171 Cordillo Parkway
(843) 842-5673
JEWISH
Congregation Beth Yam
4501 Meeting Street
(843) 689-2178
METHODIST
Bluffton United
101 Calhoun Street
(843) 757-3351
St. Andrew by the Sea
20 Pope Avenue
(843) 785-4711
EPISCOPAL
All Saints Episcopal
3001 Meeting Street
(843) 681-8333
St. Luke's Episcopal
50 Pope Avenue
(843) 785-4099
AFRICAN METHODIST EPISCOPAL
Campbell Chapel AME (Bluffton)
25 Boundary Street
(843) 757-3652
NON-DENOMINATIONAL
Sea Island Chapel
173 Marshland Road
(843) 689-5100

DRIVING

AIRPORT DIRECTIONS

To get to the Hilton Head Airport, take a right on Beach City Road off Hwy 278 Business. Follow the signs to the Airport.

To get to the Savannah/Hilton Head International Airport, take Hwy 278 to I-95 South.
The Airport exit (Exit 104) is clearly marked once you enter Georgia. It is about a 50 minute drive, but you should allow extra time for traffic.

Important Phone Numbers

TELEPHONE INSTRUCTIONS
TO CONTACT FRONT DESK

If, for any reason you require immediate attention, please contact our guest services staff by dialing "0" for the resort operator.

HOW TO MAKE A CALL

  • ALL CALLS 9 + 1 + (area code) + number No Charge
  • Calling Card 9 + 1 + instructions on card No Charge
  • Toll Free Calls 9 + 1 + number No Charge
  • International, Canada, 9 + Calling Card Calling Card Required
  • Caribbean Nations Operator 9 + 00
  • Emergency 9 + 911

SPEED DIAL NUMBERS

  • 20 Hargray Customer Service
  • 66 To Voice Mail – your code is 1234
  • 13 Owner/Guest Services
  • 14 Activities Center
  • 18 S.R Hotel Fitness Center
  • 19 Resort Sales
  • 0 Resort Operator/Resort Services
  • 0 Maintenance Department
  • 0 Housekeeping

ORDERING FOOD

When ordering food via Get Grub or Pizza Delivery etc., please give them your gate code and arrange to meet outside your building.

AIRPORT & AIRLINE PHONE NUMBERS
Hilton Head Island Airport (843) 255-2950
Savannah/Hilton Head Int’l. Airport (912) 964-0514
Air Tran (800) 247-8726
American Airlines (800) 433-7300
United/Continental Express (800) 525-0280
Delta Airlines (800) 221-1212
US Airways Express (800) 428-4322

 

FIRE DEPARTMENT
Hilton Head Fire & Rescue (843) 682-5100
HOSPITALS
Hilton Head Medical Center (843) 681-6122
Emergency (843) 689-8281
Physician Referral (843) 689-8285
Poison Control (800) 222-1222

 

POLICE, FIRE OR MEDICAL EMERGENCY

Please call 911 immediately (dial 9 for an outside line first)

POLICE
Sheriff’s Department (843) 255-3300
State Highway Patrol (843) 726-8076

 

URGENT CARE MEDICAL FACILITIES
Urgent Care at Sea Pines Circle (843) 341-3232
Doctor’s Care (Mid-Island) (843) 341-2416
Cross-Island Medical (North End) (843) 681-8260
Main Street Medical (North End) (843) 681-3777

 

HURRICANE INFORMATION

HURRICANE INFORMATION

We would like to ask that you review the following information in the event the Island is evacuated due to an approaching Hurricane.

1) Please place all patio/deck furniture and unsecured items in the villa.
2) Please close all draperies and blinds and lock all windows and doors upon departure.

Under South Carolina law, if a hurricane threatens Hilton Head Island, the Local Government will first issue a Voluntary Evacuation Order. At that time, Southwind Management will request that all Owners and Guests leave the resort in order to allow staff to prepare for the impending hurricane.

If the Governor issues a Mandatory Evacuation Order, all Residents and Visitors to the island are required to leave the island immediately and will not be able to return until the storm passes and local authorities allow re-entry to the island.

After the storm has passed and the Governor rescinds the Evacuation Order, call toll-free (800) 963-5023 for re-entry information.

When a storm is approaching the Island, you should listen to radio stations WGCO 98.3 FM, WYKZ 98.7 FM, WLOW 107.9 FM or watch the Weather Channel on Channel 6 for emergency information and instructions.

Beaufort County Hurricane Hotline (800) 963-5023
Hilton Head Island Fire Department (843) 682-5100 or 911 (in an emergency)
Beaufort County Sheriff (843) 255-3300 or 911 (in an emergency)

HURRICANE EVACUATION TIPS
  • Know where shelters are in our area 
  • Make sure your vehicle is fully fueled
  • Bring Flashlights and extra batteries
  • Consider a portable, battery-operated radio with spare batteries
  • Bring a First Aid kit and manual
  • Pack emergency food and water
  • Pack essential Medicines
  • Be sure to bring cash and credit cards

    Call the Public Information Phone Systems (PIPS) (800) 256-8535 for shelter information. This number will be activated once the Governor has issued an evacuation order, voluntary or mandatory.

    During a declared emergency, the South Carolina Department of transportation will activate a toll free number for traffic and road conditions. Call (888) 877-9151 during these emergencies for the latest road information.

HURRICANE EVACUATION ROUTE

Hilton Head Island evacuees will use both the William Hilton Parkway (US 278 Business) and the Cross Island Parkway toll facility (US 278).

As these two roads merge, a third lane will be formed by reversing flow on the inside eastbound lane of US 278. This lane will carry the traffic from the toll facility.

When US 278 reaches I-95, lane assignments will be as follows:

1. The right lane on westbound US 278 will exit to I-95 northbound.
2. The left lane on US 278 westbound will continue on US 278 towards the city of Hampton
and eventually to the city of North Augusta.
3. The reversed lane will take SC 46 to US 321, then to SC 3 to SC 125 and onto North
Augusta.

Should a third lane not be necessary, then both lanes on US 278 will be routed to I-95 with the right lane to I-95 N then left lane continues on US 278.

(Note – during storms approaching from Florida and/or Georgia coastal areas, authorities may restrict access to most southbound interstates including I-95 S)

WHEN TRAVELING DURING HURRICANE SEASON
  • Know where shelters are in our area 
  • Make sure your vehicle is fully fueled
  • Bring Flashlights and extra batteries
  • Consider a portable, battery-operated radio with spare batteries
  • Bring a First Aid kit and manual
  • Pack emergency food and water
  • Pack essential Medicines
  • Be sure to bring cash and credit cards

The State of South Carolina's Toll-free Public Information Phone System (PIPS) is provided to disseminate accurate evacuation and shelter information to visitors and citizens for South Carolina during a hurricane evacuation. The toll-free number is (866) 246-0133.

RE-ENTRY - RETURNING TO HILTON HEAD ISLAND AFTER A HURRICANE

RE-ENTRY HOTLINE (800) 963-5023

Check the local and state news sources for re-entering information. If the Island is open for re-entry, please call your property location for specific information regarding your villa. However, please consider there could be limited facilities open on the Island.

Due to the heavy tree cover and vegetation on the Island, it could take several days before the Island is back to operating at normal levels.

EMERGENCY FIRE AND EVACUATION PROCEDURES

Emergency Fire and Evacuation Procedures

Please read the following information and be familiar with your surroundings. Make note of the location of all fire extinguishers and alarm pull stations. Knowing this information could make the difference in a life or death situation. Don’t forget to inform your guests or family members of the information provided on this page and choose a specific location to meet in case of a separation once you have exited the building.

In the event of an actual fire in your unit or other areas of the building in which you are staying, AN ALARM WILL SOUND.

Never assume that it is a false alarm. Please exit the building in a safe orderly manner.

DO NOT RUN!!

Please exit down the stairwells located at either end of the building closest to your villa.

DO NOT ATTEMPT TO USE THE ELEVATOR.

After exiting the building, maintain a safe distance away from the building. Structural fires can cause a collapse of the structure or falling debris. An employee of Spinnaker Resorts or a Fire Department representative will let you know when it is safe for you to return to your villa, if at all possible.

If you have a fire in your villa or you notice smoke or flames in another area:

1) DIAL 9-911 on your villa phone or use a fire alarm emergency pull station located on all floors at each end of each hallway and next to each elevator area.

2) If you call 911 you may be asked for the address. It is 200 Southwind Drive, please give the dispatcher the building number or location of the fire.

3) Fire Extinguishers are located in each villa, either in the laundry area or air conditioning closet. If you cannot find the fire extinguisher upon arrival, contact the facilities (maintenance) department by dialing “0” on your villa phone and a staff member will assist you. DO NOT PUT YOURSELF IN DANGER. Directions for use of a fire extinguisher are located on the extinguisher.

4) Two additional fire extinguishers are located in wall mounted cabinets at the end of each hallway near the stairwells on each floor and are marked “FIRE EXTINGUISHER”. Please dial “0” from your villa phone if you have any questions on the above information.

SAFETY INFORMATION

WHAT IF I GET HURT?

We hope you won't need any first aid while visiting Hilton Head Island. If you do have any of the following problems, these hints may help ease the pain. In case of any emergency please dial 9+911 if you are calling from your villa phone.

ALLIGATORS

Do NOT go near alligators. Do NOT feed or tease them! Alligators can outrun a human for 25 yards. If you encounter an alligator lazing in the sun quickly and quietly go the other way.

STINGING MARINE LIFE

Apply vinegar, sugar, salt or dry sand to jelly fish stings. Lifeguards keep a bottle of vinegar solution to spray on stings. Meat tenderizer works well too. After 20 minutes, rinse with salt water.

Be aware that sting rays also enjoy the surf, so watch your step and "shuffle" aside if you spot one nearby. 

OYSTER SHELLS, BARNACLES

Oyster shells and barnacles are often attached to dock pilings. Cuts and abrasions can result in serious infections. Clean the wound with peroxide. Medical treatment is advised.

SNAKE BITES
Call 9+911, some local snakes are poisonous and their bites can be deadly. Use a compression dressing just above the bite, NOT a tourniquet.

Please be aware that the island is home to copperheads, cottonmouths (water moccasins), and the rare rattlesnake or coral snake are occasionally sighted.

SUNBURN

Soak in cool water unless skin is broken or blistered. Aloe gels and sprays are available in pharmacies. Ibuprofen may help.

SURF RULES

Look for warning signs of red flags before entering the surf.

Discuss surf conditions with beach attendants or check on advisories by calling the National Weather Service or clicking on the link in the next section "NATIONAL WEATHER SERVICE".

Do not swim alone and avoid swimming too far from shore.

Do not dive into the ocean unless you know the water depth.

Be especially cautious when the surf is high.

NATIONAL WEATHER SERVICE

       Current Conditions - Hilton Head Island

       Coastal Waters Forecast - Charleston to Savannah

           (Press Ctrl + left click on either of the links above to connect with the current NWS pages)

Do not swim alone and avoid swimming too far from shore.

Do not dive into the ocean unless you know the water depth.

Be especially cautious when the surf is high.

TICKS

Do not attempt to remove if the tick is below the skin surface. Cover with petroleum jelly or a film of oil, as this will cause the tick to re-surface. When the insect is free, remove with tweezers. If flu-like symptoms occur within two weeks, seek medical attention. 

WI-FI

CONNECT TO SPINNAKER RESORT'S FREE WI-FI

 The Carolina Club provides high-speed wireless Internet service throughout the property. This service is provided by Time Warner Cable, and their wireless partner, Epproach Communications.

The Carolina Club Wi-Fi is a service for Owners and Guests only. All other use is strictly prohibited.

Support If you have questions or encounter problems with the wireless network, please contact Epproach Communications support at (877) 364-5907

You can also submit help desk tickets and find FAQ’s at www.epproach.net/ and, you can reach us by email at [email protected]

The wireless network is named The Carolina Club.

On your device, navigate to the list of available wireless networks.

Consult your device documentation if you aren’t sure how to display this list.

Select The Carolina Club.

Enter the Password listed on the folder that your key cards came in or call the Front Desk for the password.

If Spinnaker webpage doesn’t pop up, open any browser and go to any web page (or refresh a page you already have open).

The Spinnaker Free Wi-Fi landing page appears.

After reading the terms of service and privacy policy, click Accept & Connect to get online.

WIRELESS INTERNET CONNECTING AND TROUBLESHOOTING GUIDE

Connect to Wi-Fi on your iPhone, iPad, or Mac

  • From your Home screen, go to Settings > Wi-Fi.
  • Turn on Wi-Fi. Your device will automatically search for available Wi-Fi networks.
  • Tap the name of the Wi-Fi network that you want to join. Before you can join the network, you might be asked to enter the network's password or agree to terms and conditions.

Connect to Wi-Fi networks on your Android device

To use Wi-Fi the way you want, you can change how and when your phone connects.

When you have Wi-Fi turned on, your phone automatically connects to nearby Wi-Fi networks you've connected to before. You can also set your phone to automatically turn on Wi-Fi near saved networks.

  • Turn on & connect
  • Swipe down from the top of the screen.
  • Touch and hold Wi-Fi .
  • Turn on Use Wi-Fi.
  • Tap a listed network. (Networks that require a password have a Lock .)

Tip: After you connect, the network is "Saved." When your phone is near and Wi-Fi is on, your phone automatically connects to this network.

Connect to a Wi-Fi network to Windows 

Select the Network icon on the taskbar. The icon that appears depends on your current connection state. If you don’t see one of the network icons (or a similar one) shown in the following image, select the Up arrow to see if it appears there.

Choose the Wi-Fi network you want, then select Connect.

Type the network password, and then select Next.

Technical Support

If you are in need of Technical Support, contact Hargray Technical Support at 888-289-5239 or dial “20” from your villa phone. 

Spinnaker Resorts

35 Deallyon Avenue, Hilton Head Island, South Carolina 29928 USA

Copyright © 2022 Spinnaker Resorts. All Rights Reserved.