Whether you are an Owner staying in your villa, or an exchange or rental Guest, it is important to us that you find your accommodations pleasant and enjoyable. If there is anything we can do to make your stay more enjoyable, please do not hesitate to call your property management company, Southwind Management.

Our professional staff is always available to meet your needs and expectations. Please utilize this Guest directory to better familiarize yourself about services, important instructions, and helpful information about our area. We make every effort to keep these Directories up to date but there may be changes to information that have not yet been updated. We apologize in advance if you find any discrepancies. If, for any reason you require immediate attention, please contact our guest services staff by dialing “0” for the resort operator.

Enjoy your stay!

Sincerely,

The Management and Staff

Southwind Management Division

P.O. Box 6685 – 35 DeAllyon Avenue
Hilton Head Island, SC 29938

(843) 785-3355
(843) 341-3721 Fax 

RESORT PHYSICAL ADDRESS:
[Units 41-54] 12 Valencia Rd.
[Units148-162] 16 Valencia Rd.
[Units 136-147] 18 Valencia Rd.
[Units 117-135] 20 Valencia Rd.

Click here to fill out your comment card.

All of us at Spinnaker Resorts have only one job to do: that is to provide you with the best vacation experience possible.

To help us achieve this goal, we ask that you provide us feedback regarding the services provided and the quality of the resort facilities.

Please take a minute to share your comments and suggestions by filling out your Comment Card found in this link.

As Owners/Guests at the Cottages you are welcome to use the facilities and amenities at the adjacent Egret Point by Spinnaker resort. There is a ping pong table, fitness room and lounging area with TV, as well as a public use desktop computer and printer at the Activity Center available for you to use. Operating hours are seasonal and will be posted on the front door. Children under the age of 15 must be accompanied by an adult in the Activity Center.

Please clean up after yourself as a courtesy to others. Smoking is not permitted inside the Activity Center.

Click here for directions to Waterside

Click here to download the latest schedule of Activities.

Heat pump air conditioning systems are used in temperate climates and are most efficient when thermostats are set between 72-75 degrees for cooling and 68-75 degrees for heating.

Constant adjusting of the thermostat will cause the system to malfunction. Please do not leave doors open if your air conditioning system is on.

If your A/C is blowing hot air or is non-functional, please check the circuit breaker first. If this is not the problem, please call Resort Services at (843) 341-4242 or by dialing “0” from your villa phone.

DO NOT Feed the alligators. 

Fines could exceed $1000± for feeding alligators, but it is also dangerous for both the humans and the alligator.

Alligators that have been fed will become more aggressive and less fearful about approaching humans and may need to be removed and disposed of by wildlife authorities.

Please enjoy all of our beautiful wildlife but respect all the animals in the wild by not feeding or harassing them.

Performing and visual arts are alive and well on Hilton Head Island, named one of America’s “Top Small Art Towns”. While here be sure to explore our many galleries, take in a live performance or contact the organizations below for daily workshops and seminars for the family offered throughout the year.

Cribs, highchairs, and strollers can be rented through Baby’s Away at (843) 681-8722.

All rentals must have a debit or credit card for security.

They will deliver the equipment to the villas and pick it back up at or after check-out.

Hilton Head Island is known for its beautiful beaches and scenic dunes. Please help preserve the natural ecology of our area by disposing of your litter properly, using designated beach accesses, by not walking across the dunes, and by not removing live creatures such as sand dollars and starfish from the beach.  If you dig a hole or build a sandcastle, please fill in your holes and demolish your sandcastle before leaving the beach.  Never dig holes any deeper than 12″ as they then become obstacles to nesting or hatching sea turtles.

There are 6 public beach parks for your enjoyment. For more information and directions, please call the Town of Hilton Head Island Beach Information Services at (843) 342-4580 or use the map and links below. 

• Alder Lane (south-island): restrooms, meter parking
• Burke’s Beach (mid-island): meter parking, tennis courts and restrooms by the tennis facility
• Coligny Beach (south-island): beach matting, restrooms, meter parking, free parking, playground, seasonal life guards, seasonal beach rentals
• Driessen Beach (mid-island): beach matting, restrooms, meter parking, playground, seasonal life guards, seasonal beach rentals, pavilion, grills
• Folly Field Beach Park (mid-island): restrooms, meter parking, seasonal lifeguards, seasonal beach rentals
• Fish Haul Beach Park (north-island): restrooms, beach matting, outdoor showers

Below is the link from the Hilton Head Island Official Visitors site to the Parks & Amenities Map (all Parks, not just beaches) that is activated when you press the Ctrl key and Click on the link at the same time.   The links to the individual Beach Parks are activated with a single Click.

Parks & Amenities Map 

Select the park or facility name below for details, amenities list and photos.

Alder Lane Beach Access

Burkes Beach

Coligny Beach Park

Driessen Beach Park

Fish Haul Beach Park

Folly Field Beach Park

Private Shipyard Beach access is at the Shipyard Beach Club.  There is vehicle parking (only one car permitted per villa), ample bicycle parking, restrooms and showers.  One Weekly Beach Access pass per villa will be issued at Check-In and must be displayed when parking at the Beach Club.  If any Spinnaker owner or guest violates the Shipyard Beach parking regulations their parking privileges for Beach Club parking can be revoked by Shipyard Security.  Please note:  Between Memorial Day and Labor Day the one car rule will strictly enforced.

To the Beach by Walking/Bike Path:  The beach is approximately 1-1/2 miles from the resort and can be accessed by a short bike ride or walk on a mostly shady and scenic path. As you exit from your cul-de-sac you will travel either to your right (Villas 41-54) or to your left (Villas 117-162) to get back to Valencia Road. Villas 41-54 go left onto Valencia Road, and Villas 117-162 continue down Valencia Road until you reach the stop sign. You can pick up the bike path just after the small bridge. At the end of Valencia Road you will cross the street in order to pick up the bike path. Follow the bike path to your right. The bike path will lead you to a traffic circle. At the traffic circle you will need to cross the road (adjacent to the large lagoon) to continue down the bike path. Once across the street, follow the path to your right and it will end at the Shipyard Beach Club.

To the Beach by Car:  As you exit the resort area, follow Valencia Road to the stop sign. Take a right and follow the road to the traffic circle. Take the second exit off of the traffic circle towards the Sonesta Beach Resort; this will be a continuance of Shipyard Drive. Shipyard Drive ends at the Shipyard Beach Club. Please see the notes above regarding the parking rules for the Shipyard Beach Club.

There are lockers available at the Shipyard Beach House for rental for your vacation stay for a small fee at the S.R Hotel Front Desk. You can reserve the lockers in advance of your stay, rent one at Check-In or anytime during your stay, subject to availability. You will be provided with the locker number and a combination lock. This can provide a place to keep your beach gear (chairs, umbrellas, toys, etc.) at the beach without having to carry these items back and forth each day.

There is wireless access throughout the Resort and in each villa.  There is a public use desktop computer and printer available at the Egret Point Activity Center.

See Copy and Fax Service for additional information.

Two car passes for your stay are provided for your party at Check-In. If you require additional daily passes to Shipyard, please call Shipyard Security at (843) 785-4776. You will be asked to provide a security code when calling. Please note your security code is included with your check in information.  If you misplace your security code, please call resort services by dialing “0” from your villa phone, or (843) 341-4242.  (Note:  Only park in designated parking areas or you could receive a ticket from Shipyard Security.)

Check-out time is 10:00 a.m. on the day of departure.

Due to the time it takes to maintain and clean each villa, there can be no exceptions.

Delaying departure could result in additional charges.

When checking out (if you have time), it would be a tremendous help to our housekeeping department if you would:

• Place all dirty dishes in the dishwasher and start it
• Remove all food from the refrigerator
• Bag and remove all trash
• Lock all windows and doors
• Close all drapes and blinds and set A/C to 78 degrees in the summer and heat to 65 degrees in the winter
• Make sure that you have all your personal belongings
• Strip beds and place all used linens (not including bedspreads) and used towels on the floor beside the bathtub
• Please place the “We Have Departed” magnet on the outside of the villa door upon your departure

As a reminder, please take the time to walk through your villa and make sure you have all your personal belongings. 

Please be sure to check all rooms, closets and drawers before leaving. Items left behind are not the responsibility of Management.

Our resort is a great place for children!

However, please remind them not to play in the parking lots, entrance or exit ways and to maintain appropriate quiet from 9:00 p.m. to 9:00 a.m.

Owners and/or Guests will be held responsible for the actions of their children.

We value your comments and observations so we have made access to our “Comment Card” even easier.

Upon your departure, you will receive a “Thank you” email that has a link to our online Comment Card. Please click on that link and complete the form so that we may give your feedback our full attention.

You can also visit the Spinnaker Resorts website at www.spinnakerresorts.com and complete the Comment Card there.

If you did not provide an email address at Check-In and would like to do so, please dial “0” from your villa phone and ask the staff person to update your registration information with the email address.

We would love to hear from you!

Please keep hallways, walkways, and common areas unobstructed.

Do not hang or shake articles from doors, windows, balconies, or balcony railings.

S.R Hotel Front Desk (843) 341-4242

Fax Number (843) 785-9185

Copies and facsimiles are available at the S.R Hotel Front Desk for $.50/page both to send and to receive.

Owners and/or Guests will be held responsible for loss or damages to their villa.

Damage or theft costs will be charged directly to the occupant’s account.

No property shall be removed from any villa; specifically, both towels and blankets for beach use.

NO golf cleats are permitted in the villa or on the  property please.

In the event of a medical or safety emergency please dial 9 (for an outside line) and 911 immediately. Please refer to the Safety Information tab for additional information.

An AED machine is available at the Check-In / Activity building across from the Front Desk.

For any maintenance issue, such as HVAC, water, sewer or electrical problems, please call (843) 341-4242 or dial “0” from your villa phone and a Maintenance Technician will come by to assist you.

After hours calls are responded to by on-call personnel in as timely a manner as possible.

South Carolina wildlife laws require anyone over the age of 12 to possess a fishing license for fishing in fresh water. This pertains to lagoons and creeks. To gather oysters or clams, you must be a state resident or accompanied by one. There are household limits and only public beds may be harvested. Local marinas can answer any questions you may have regarding wildlife laws and can assist in equipping you with the necessary items to enjoy the benefit of catching your own. We do not recommend eating fish caught in plantation lagoons because of golf course chemical run-off.

Please contact a member of the Activities staff at the Recreation Cabana for fishing and crabbing gear for rent and fishing bait for sale.

Bluewater Pier Fishing & Crabbing Guidelines
1 - All persons over the age of 16 engaging in fishing or crabbing must have a valid South Carolina saltwater fishing license.
Licenses may be purchased at Walmart or online at  http://www.dnr.sc.gov/purchase.html
2 - Do not leave fishing rods unattended.
3 - Inhumane handling of wildlife will not be tolerated.
4 - Release of all fish or rays is required if they are not to be consumed.
5 - All size and catch limits must be followed per SCDNR regulations.
Recommended phone app  Fish Rules is a free download for Android and iOS for area fish identification, bag and size limits, seasons, and suggestions.
6 - No intentional shark fishing. Sharks must be released immediately after hook removal. Cut the line if shark is over 3 feet long.
7 - No fishing is allowed if an alligator is present.
8 - Crab pots must be registered at the Recreation Cabana.  Unregistered crab pots or crab pots not displaying a registration tag will be removed from the dock by Bluewater staff.
9 - Those crabbing with a stinger without a hook, drop nets or folding traps do not require a SC Fishing license.
10 - Crab traps must be always submerged and not set where they can be exposed during low tides. Traps should be checked daily.
11 - To reduce the threat of invasive species in our waterways, please use only locally acquired bait and clean fishing equipment and tackle.

As Owners and/or Guests of the Cottages  you are elcome to use the Egret Point by Spinnaker facilities. There is a small exercise room in the Egret Point Activity Center available for your use. Children ages 13 and under are restricted from using the exercise equipment.

S.R Hotel Fitness Center

Owners/Guests may also use the health and fitness facility at the S.R Hotel from 8:00 a.m. until 9:00 p.m. at n o charge.

The Fitness Center offers various cardiovascular equipment, weights, an indoor heated pool and a hot tub.

We have provided adequate towels and bed linens for your stay and a starter kit of soap and paper products for your convenience. Additional supplies are Guests’ and Owners’ responsibilities.

All villas have a washer and dryer for your use. Please shake sand and dirt from towels before washing as it may cause the washer to malfunction. Please do not hang clothing or towels from balconies. Daily or mid-week housekeeping service is available if arranged in advance and is an additional charge to the Guest. Charges for additional housekeeping services are listed on the next section. Should you require additional linens, blankets or towels, or have other housekeeping needs please call (843) 341-4242 or dial “0” from your villa phone.

Should you want additional housekeeping during your stay with us, we offer the following:

Contact Resort Services at (843) 341-4242 or by dialing “0” from your villa phone 24 hours prior to the requested day of maid or linen service.

Payment will be due at the time of your request.

Please note that these maid and linen services are scheduled at either 10:30 a.m. or 1:30 p.m. only. When making your request please specify your choice of time for the service.

The Owners of the Cottages at Shipyard Resort are pleased to welcome you but ask that you do the following to keep our “home away from home” beautiful for all to enjoy. Please do not put hot pans or bleach bottles on the kitchen counter top. If you spill something, please clean it up right away. If you can’t get the spot out, please call Resort Services at (843) 341-4242 or dial “0” from your villa phone for help. Please keep golf clubs in the exterior closet so as not to damage the interior walls. Please leave dirty or muddy shoes at the entrance to your villa. Please ask children (of all ages) to keep shoes off furniture and bedding.

Southwind Management Resort Services (843) 341-4242 or Dial “0” from your villa phone

Shipyard Security (843) 785-3310

Shipyard Guest Passes (843) 785-4776

A minimum of two key cards are provided at Check-In. If you need a replacement or an additional key card, you may obtain one at the S.R Hotel Front Desk.

For items either lost or found please Dial “0” from your villa phone or call Resort Services at (843) 341-4242 for assistance.

Once you return home you can report lost items on the Spinnaker Resorts website by clicking here.

Parcel/Post daily outgoing mail may be dropped in the mail receptacle located at the Front Desk in the Waterside Activity Center or at the S.R Hotel Front Desk. If receiving mail or parcels, please direct the sender to address the items as follows:

Mailing Address
Southwind Management
Attn: Name and Unit #
P.O. Box 6685
Hilton Head, SC 29938

Fed Ex/UPS/Packages
Southwind Management
Attn: Name and Unit #
35 Deallyon Ave
Hilton Head, SC 29928

The maximum numbers of occupants per villa are as follows:

1 Bedroom Villa: 4 persons
2 Bedroom Villa: 6 persons
3 Bedroom Villa: 8 persons

Please Note:  Exceeding the maximum number of occupants will result in requesting the excess occupants to depart from the villa immediately.

Please exercise the same caution on your vacation as you would elsewhere.

We encourage you not to leave valuables in your car and to always lock all the door(s) to your villa whether you are in the villa or away.

Always find out who is at your door before allowing access. If you feel uncomfortable, call Resort Services (dial "0" from your villa phone) or the local Sheriff’s Department at (843) 255-3300 for assistance in verification of the visitor.

Neither Southwind Property Management nor the Owners Association are responsible for personal articles.  Lost or stolen items should be reported to Resort Services or to the local Sheriff's Department at the non-emergency number (843) 255-3300.

For the convenience of other guests and in an effort to help us provide accommodations free of dander and possible pests, no pets are permitted in the villa or on the Resort property at any time. A $150 fine, per day, will be assessed if a pet is found with you and immediate removal of the pet will be required. There are many pet lodging facilities on the island available for your convenience. 

In the semi-tropical climate of the Lowcountry, bugs and insects are a fact of life even though all villas are treated monthly. Guests are asked to cooperate with the technicians to allow them access for the scheduled treatments which take only a few minutes.

Their number is (800) 275-8777.

In the kitchen area, there is a blue plastic container for collection of recyclable materials.

When full, place the items in the larger marked recycling containers located at the end of each cul-de-sac (across the road). (Refer to resort map if needed)

No separation is needed (all recycling goes in the same recycle bin). Recyclable materials are: glass bottles and jars, plastic bottles and containers, small, flattened cardboard (example: cereal boxes), magazines and newspapers, aluminum cans, aluminum foil, tin or steel cans, paper cardboard, dairy and juice containers.

Please do not include plastic bags, plastic wrap or foam cups or foam containers.

If you are making plans for that return visit, planning a family reunion, golf outing, wedding, or historical vacation, please feel free to contact Spinnaker Vacation Rentals for preferred discounts for Owners and repeat Guests.

Contact us locally at (843) 785-3355, Ext. 5292, or if you prefer email, our email address is [email protected].

Whatever your vacation plans include, Spinnaker Resorts – Spinnaker Vacation Rentals has something for everyone.

Spinnaker Resorts Owners, if you are unable to vacation during your ownership week and want to place your villa in our rental market, please contact the rental office for details at (800) 504-8823.

The Shipyard Beach Club is available to Owners of villas/weeks to rent for holding private functions such as Weddings, Conferences, Family Reunions, etc. The Beach Club can be rented from 8 a.m. to 12 p.m. and can be booked up to 18 months in advance. For pricing and availability, please call Shipyard Plantation at (843) 785-3310. Shipyard will verify your ownership in Shipyard with Southwind Management and then you can coordinate directly with the Shipyard Beach Club staff.

Effective January 1, 2016 the Rules and Regulations at this Association have changed to include the following new rule: 

In Villa No-Smoking Policy - No owner, family member, tenant, resident, guest, business invitee, or visitor shall smoke cigarettes, cigars, or any other tobacco product within the vacation villa. Smoking will only be permitted on the balcony area of each villa or in the designated smoking areas (see Resort Map). If it is found that an Owner and/or Guest has violated this policy a fine of $150 for a professional cleaning of the villa will be charged to the Owner and/or Guest who is registered at the Resort. If the next occupant to this villa must be relocated due to the smoke smell, the previous occupant will also be charged for any additional fees that may be incurred by the relocation.

Due to the State of South Carolina Department of Health and Environmental Control's new regulations:

ALL Pools & Hot Tubs will be closed at DUSK.

Pool Hours are now 9:00 a.m. until DUSK. Please follow all posted rules. There is no lifeguard on duty; you are swimming at your own risk. Never leave children who are not water safe unattended around pools. There is no glass permitted in the pool/hot tub area. Plastic pool tumblers are provided in every unit so that you may drink beverages by the pool.

Please have non-potty trained children use swim diapers. Even bathing suits with the diaper sewn into the lining tend to stretch out at the legs allowing leakage. The most common cause of fecal contamination in pools is from young children who are not properly dressed for swimming. If contaminated, South Carolina State health and safety rules require that the pool must be shut down for a minimum of 24 hours.

No personal flotation devices are allowed in the resort pools including rafts, float chairs, tubes and loungers (infant floats are allowed).  Clear inner tubes, swim hammocks and swim noodles are provided on the pool deck and at the Recreation Cabana for guest use.  Please do not remove these from the pool deck and return them to their holding racks when not in use.

Keep all garbage in plastic bags. Please place all trash in the bins located inside the designated service area the night before your departure. There are service yards located throughout the resort. Trash is picked up several times a week.

Tune your television to the Weather Channel for national and local weather updates or click here for the latest Hilton Head weather.

HOW TO MAKE A CALL

ALL CALLS 9 + 1 + (area code) + number No Charge

Calling Card 9 + 1 + instructions on card No Charge

Toll Free Calls 9 + 1 + number No Charge

International, Canada, 9 + Calling Card Calling Card Required

Caribbean Nations Operator 9 + 00

Emergency 9 + 911

SPEED DIAL NUMBERS

20 Hargray Customer Service

66 To Voice Mail – your code is 1234

13 Owner/Guest Services

14 Activities Center

18 S.R Hotel Fitness Center

19 Resort Sales

0 Resort Operator/Resort Services

0 Maintenance Department

0 Housekeeping

Click here to download this list as a PDF

Please note that we have no control over changes to the cable line up and make every effort to have an accurate listing in our Directories.

For the most current up-to-date listing please tune in to the “Guide” channel provided by the cable company. (42.1)

DVD Instructions
Please follow the instructions below.

1) Turn on Power to TV and DVD Player
2) Insert DVD
3) Press Input Button on TV Remote and select “AV1” and push the enter button
4) If your DVD is not playing, push the input button again and select then next option after “AV1”, which should be “AV2”, and press Enter. If your DVD is still not playing, continue this process of selection each input option until your DVD plays.
Please note: If you continue to have difficulty with your DVD player, please dial “0” from your villa phone for more assistance.

If you would like for any missing items to be delivered, please dial "0" from your villa phone to make your request.

Flatware
Each five (5) piece flatware Set includes:
Dinner Fork
Salad Fork
Dinner Knife
Teaspoon
Tablespoon

Glassware
Beverage
Rocks
Juice
Wine
Pool Tumblers are plastic

Dish Sets
Dinner Plate
Salad Plate
Bowl, and Coffee Cup

Cookware
Small Pot w/Lid
Teflon Frying Pan
Pan Glass Baking
Pan Medium Pot w/Lid
Small Steel Frying Pan
Cookie Sheet
Dutch Oven w/Lid
Casserole Dish w/Lid
Broiler Pan

Utensils
Basting Spoon
Scissors
Rubber Spatula
Kitchen Knives (set of 3)
Slotted Spoon
Meat Fork
Cork Screw Turner
Whisk
Ladle
Vegetable Peeler

Miscellaneous Kitchen Items
Can Opener-Manual Pyrex Measuring Cup
Tea Kettle
Colander Measuring Spoons
Juice Pitcher
Cutting Board
Mixing Bowls (set of 3)
Juice Can Opener
Steak Knife Set
Grater

Countertop Appliances
Blender
Microwave Oven
Electric Can Opener
Coffee Maker
Toaster

Household Items
Kitchen Towels/Dish Cloths
Fire Extinguisher
Coaster Set
Pot Holders
Ashtray
Stereo w/CD Player
Iron/Ironing Board
T.V.s (1 in LR & 1 per BD)
Place Mats
Broom/Dust Pan
DVD Player
Vacuum Cleaner
Mop/Pail
Clock Radio (1 per BD)

Towels
Each towel set includes:

(2) Bath Towels
(1) Hand Towel
(1) Wash Cloth

1 BD - (4) sets
2 BD - (6) sets
3 BD - (8) sets)

Pool Towels and (1) Bath Mat per Bathroom also provided

Bedding/Miscellaneous
Mattress Pad, Blankets, Sheet sets & Bedspread - 1 per bed

Pillows - 3 per King bed, 1 per twin, 2 per sofa bed

(Note: sofa bed pillows/linens in Master Closet)

Starter Housekeeping Supplies
Dishwasher Powders (5)
Coffee (1) Bath/Hand Soap
Liquid Dish Soap (1) Coffee Filters (10)
Body Lotion
Laundry Detergent (1)
Kleenex (1)
Shampoo
Toilet Tissue - 2 per Bathroom
Trash Bags - 5 Large and 5 Small

Items Upon Request
Hairdryers, Foil Roasting Pans and Electric Hand Mixers.

Also available - Extra Pots, Sauce Pans, Baking Pans, Hangers and Plastic Storage Containers

 Click here to download map as a PDF

Please review the Preparation Guidelines to follow before putting your boat, water recreation equipment and fishing gear in to the local waterways.

Click here to download the Spinnaker Boat Prep Guidelines

C.C. Haigh, Jr. Public Ramp - (closest to Bluewater Resort) across from Pinckney Island (the small Island between the two Hilton Head Bridges), puts in at Mackay Creek, 1640 Fording Island Road Extension (Hwy 278)

Cross Island Boat Ramp - puts in at Broad Creek, 68 Helmsman Way

Broad Creek Marina Boat Ramp - puts in at Broad Creek, 97 Marshland Road

Short Term

Beach City Self Storage

78 Beach City Road, Hilton Head Island, SC (843) 681-7333. Can accommodate up to 40’ trailer, storage based upon availability. Daily rates available.

Long Term

Public Storage

55 Matthews Drive, Hilton Head Island, SC (843) 681-7212. Can accommodate up to 20’ trailer (includes tongue). Monthly rates available.

Moss Creek Self Storage

3 Buckingham Plantation Drive, Hilton Head, SC (843) 837-2828. Can accommodate up to 24’ trailer. Monthly rates available.

Hilton Head Harbor Marina (near Sunset Grill):
43-A Jenkins Island Road, Hilton Head, SC (843) 681-3256

Fuel service, deep water, transient, monthly and annual dock rentals are available. There is easy access to the Atlantic Ocean from this quiet and protected basin on the Intracoastal Waterway.

Hours of Operation: 8:00 a.m. – 6:00 p.m. (in season) and 8:00 a.m. – 5:00 p.m. (off season)

Working Channel – VHF: 12 Located on the Intracoastal Waterway at Mile Marker 557 and South Carolina Mark 20 / Monitor channel 16

Skull Creek Marina:
Hilton Head Plantation Waterway Lane, Hilton Head, SC (800) 237-4096 or (843) 681-8436

Berths to 200 feet, travel lift to boatyard and services available, concrete floating docks, on dock fire protection, individual dock boxes.
Hours of Operation: 8:00 a.m. – 6:00 p.m. (in season) 8:00 a.m. – 5:00 p.m. (off season)

Working Channel – VHF: 10 Located on the Intracoastal Waterway at Mile Marker 555, opposite day mark “9A” at Hilton Head Plantation. 17NM from #2 Port Royal Sound sea buoy and easily accessible, with no bridges between the marina and the ocean. 32° 14.8’N 80° 44.9’ W

Hilton Head Island is known for its beautiful beaches and scenic dunes. Please help preserve the natural ecology of our area by disposing of your litter properly, using designated beach accesses, by not walking across the dunes, and by not removing live creatures such as sand dollars and starfish from the beach.  If you build a sandcastle, please demolish it and fill in any holes before you leave the beach to help our nesting sea turtles and their hatchlings.

There are 5 public beach parks for your enjoyment. For more information and directions, call the Town of Hilton Head Island Beach Information Services at (843) 342-4580.

• Alder Lane (south-island): restrooms, meter parking
• Burkes Beach (mid-island): meter parking, tennis courts and restrooms by the tennis facility
• Coligny Beach (south-island): beach matting, restrooms, meter parking, free parking, playground, seasonal life guards, seasonal beach rentals
• Driessen Beach (mid-island): beach matting, restrooms, meter parking, playground, seasonal life guards, seasonal beach rentals, pavilion, grills
• Folly Field Beach Park (mid-island): restrooms, meter parking, seasonal lifeguards, seasonal beach rentals

Private Shipyard Beach access is at the Shipyard Beach Club. There is auto parking (only one car permitted per villa), ample bicycle parking, restrooms and showers.
Note: Between Memorial Day and Labor Day the one car rule will be strictly enforced. A Weekly Beach Access pass (1 per villa) will be issued at Check-In and must be displayed when parking at the Beach Club. If any Timeshare Owner or Guest violates the beach parking regulations their parking privileges for beach parking can be revoked by Shipyard Security.

To the beach by walking/bike path: The beach is approximately 1.5 miles from the resort and can be accessed by a short bike ride or walk on a mostly shady and scenic path. As you exit from your cul-de-sac you will travel either to your right (Villas 41-54) or to your left (Villas 117-162) to get back to Valencia Road. Villas 41-54 go left onto Valencia Road, and Villas 117-162 continue down Valencia Road until you reach the stop sign. You can pick up the bike path just after the small bridge. At the end of Valencia Road you will cross the street in order to pick up the bike path. Follow the bike path to your right. The bike path will lead you to a traffic circle. At the traffic circle you will need to cross the road (adjacent to the large lagoon) to continue down the bike path. Once across the street, follow the path to your right and it will end at the Shipyard Beach Club.

To the beach by car: As you exit the resort area, follow Valencia Road to the stop sign (at Cordillo Parkway). Take a right and follow the road to the traffic circle. Take the first “road” off of the traffic circle towards the beach; this will be a continuance of Shipyard Drive. Shipyard Drive ends at the Shipyard Beach Club. See the notes above regarding the parking rules for the Shipyard Beach Club.

ALLIGATORS

Take a good look at that log floating in a pond because, chances are, it's not a log but an alligator. Alligators are indigenous to South Carolina and are found in lagoons, swamps and slow-moving streams. You will often see them sunning themselves on the banks of a lagoon. Do not go near them. Although they look like they are sleeping, they can move quickly and whatever you do, DO NOT feed or harass them.

PALMETTO BUGS

During your stay, you may encounter bugs that you have never seen before, the most common of which is the Palmetto Bug. These bugs live in palmetto trees and live oaks, not indoors. While Palmetto Bugs are native to the island, so are exterminators who conduct monthly Palmetto Bug termination treatments.
The bugs are approximately 2" long and have a hard outer shell. They do not bite, can do you no harm, but they do fly. If you encounter one of these in your villa, it is because it has flown in from the trees…so please do not leave your sliding doors open and remember to close doors as soon as you enter and exit the doorway.

DOLPHINS

It is hard not to be fascinated by these intelligent creatures that are so prevalent in coastal South Carolina’s waters. You will probably see them just offshore at any beach that you go to during your stay. In addition, there are many dolphin-watching boat excursions that leave from Harbour Town and Shelter Cove Marina.

SEA TURTLES

These magnificent creatures are on the endangered species list. They build their nests on the beaches of South Carolina, instinctively returning to the place of their birth to lay their eggs. Oceanfront villas and homes are required to curtail their use of lights after 10:00 p.m. during turtle nesting season.  Please fill in any holes you dig on the beach and demolish any sand castles before you leave.  Never dig holes on the beach any deeper than 12" as it creates an obstacle to the sea turtles.

There are 13 well-maintained public recreation parks around the island for all to enjoy. For more information regarding scheduling, call the Island Recreation Center at (843) 681-7273.

• Barker Field: baseball fields, multi-purpose fields and restrooms
• Bristol Skate Park: roller hockey court (doubles as basketball court), skate
  park, restrooms
• Celebration Park: 10-acre park with a Perimeter Walk located near Coligny Beach, with the Sand Box Children's Museum, an event pavilion, a wading pool and interactive pirate ship at the Adventure Playground, fitness stations, lagoons, restrooms, free parking
• Chaplin Community Park: tennis courts, basketball courts, multi-purpose fields, picnic areas, playground, dog park, walking trails, beach access, and restrooms
• Cordillo Tennis Courts: lighted courts, first come first serve usage
• Crossings Park: baseball fields, soccer fields, meadow, playground, trails, picnic areas, restrooms
• Fish Haul Park: nature trail, boardwalk, picnic area, restrooms
• Green Shell: playground, picnic area, historic site, basketball court, boardwalk, restrooms
• Hilton Head Park: tennis courts, basketball court, soccer field
• Honey Horn Plantation: Community Events
• Island Recreation Center: ADA compliant restrooms, multi-purpose field, pool, gym, and playground
• Jarvis Creek Park: freshwater fishing, dock, playground, meadow, picnic area, grills, swings, paved pathways, trails, restrooms.
• Shelter Cove Community Park: trails, view of Broad Creek, picnic area, community events.

Hilton Head Island and the surrounding area has over 35 shopping plazas, including antique and consignment stores, outlet shops and exclusive boutiques. For more information, stop by the Waterside or S.R Hotel Front Desk.

For summer visitors, kid’s camp might be in order. Possibilities include sports, theater, ecology, nature – the list goes on! Also, call these popular spots for special program details:

There are many wonderful resort and public facilities on the island (see listing below) that are available nearby.

The following Public Facilities are managed by the Island Recreation Center.
For more information, please call (843) 681-7273.

* Some courts listed below may be private or off-island, please call first.

Hilton Head Island is a water lovers’ delight. From deep-sea fishing and sunset sails to kayaking on our scenic waterways and more, the area has many water activities geared for the entire family. For timely schedules, please contact the marinas directly at the numbers listed below.

Bluffton’s original square mile, situated on a bluff overlooking the May River, is now considered its Main Street historic district. The town’s boundaries have increased substantially over the years and even more acreage is being annexed into town limits.

Bluffton’s roots are firmly planted in the areas local artisans, so it is home to a number of galleries, potters and photographers. Bluffton also offers a variety of quaint shops and accommodations.

There are a number of churches and houses that are on the National Register of Historic Places. To reach the Bluffton Welcome Center call (843) 757-6293.

Directions: Take William Hilton Parkway (Hwy 278) off the Island through Bluffton, to Hwy 170. Go right on Hwy. 170 through town and take a right on Hwy 21 (Boundary Street). Follow Boundary Street to Bay Street, then take a right on Bay Street. Beaufort is approximately 39 miles away. Contact the Beaufort Chamber of Commerce and Visitors Center at (843) 525-8500 for area information.

This historic city blends the Old World and the new in the architecture of the historic district along the Ashley and Cooper Rivers. Built to take full advantage of the ocean breezes, old houses stand with their narrow ends right on the street, tiered wrap around porches are exposed to beautiful gardens filled with Lowcountry blossoms. Walking, trolley and horse drawn carriage tours are available to take in the beautiful scenery.

In the downtown area, there is an open air market known as the Slave Market, still standing from the Civil War era which is filled daily with local artisans and crafters. Wonderful shops and dining venues flank the Slave Market for a must see if you are visiting Charleston.

For adults and children alike, Charleston is also host to the South Carolina Aquarium and IMAX theatre; take an up close look at the Lowcountry’s native sea life.

Savannah is an interesting mix of old and new with antebellum homes sitting gracefully alongside edgy, renovated buildings purchased by Savannah College of Art and Design (SCAD).

Stroll along River Street, sit at an open-air establishment or enjoy the unique shops and dining along dynamic Broughton Street. Look for free First Saturday programs along the riverfront and other special events.

Directions: Follow Hwy 278 West to Hwy. 170 South. Then, take Hwy 170 to US-17 and bear left. Continue Southwest on US 17 to West Bay Street, then turn right (East). Take a left onto Martin Luther King Blvd. (NW Broad Street), which will take you to River Street. River Street is approximately 40 miles away. For more information please call the Savannah Chamber of Commerce at (912) 644-6400.

Vagabond Cruise (843) 363-9026
Harbour Town Marina
Vagabondcruise.com

Calibogue Cruises (843) 342-8687
Broad Creek Marina
daufuskieislandtours.com/companies/calibogue-cruises/

To get to the Hilton Head Airport, take a right on Beach City Road off Hwy 278 Business. 
Follow the signs to the Airport.

To get to the Savannah/Hilton Head International Airport, take Hwy 278 to I-95 South.
The Airport exit (Exit 104) is clearly marked once you enter Georgia. It is about a 50 minute drive, but you should allow extra time for traffic.

If, for any reason you require immediate attention, please contact our guest services staff by dialing "0" for the resort operator.

HOW TO MAKE A CALL

• ALL CALLS 9 + 1 + (area code) + number No Charge
• Calling Card 9 + 1 + instructions on card No Charge
• Toll Free Calls 9 + 1 + number No Charge
• International, Canada, 9 + Calling Card Calling Card Required
• Caribbean Nations Operator 9 + 00
• Emergency 9 + 911

SPEED DIAL NUMBERS

• 20 Hargray Customer Service
• 66 To Voice Mail – your code is 1234
• 13 Owner/Guest Services
• 14 Activities Center
• 18 S.R Hotel Fitness Center
• 19 Resort Sales
• 0 Resort Operator/Resort Services
• 0 Maintenance Department
• 0 Housekeeping

ORDERING FOOD

When ordering food via Get Grub or Pizza Delivery etc., please give them your gate code and arrange to meet outside your building.

Please call 911 immediately (dial 9 for an outside line first)

We would like to ask that you review the following information in the event the Island is evacuated due to an approaching Hurricane.

1) Please place all patio/deck furniture and unsecured items in the villa.
2) Please close all draperies and blinds and lock all windows and doors upon departure.

Under South Carolina law, if a hurricane threatens Hilton Head Island, the Local Government will first issue a Voluntary Evacuation Order. At that time, Southwind Management will request that all Owners and Guests leave the resort in order to allow staff to prepare for the impending hurricane.

If the Governor issues a Mandatory Evacuation Order, all Residents and Visitors to the island are required to leave the island immediately and will not be able to return until the storm passes and local authorities allow re-entry to the island.

After the storm has passed and the Governor rescinds the Evacuation Order, call toll-free (800) 963-5023 for re-entry information.

When a storm is approaching the Island, you should listen to radio stations WGCO 98.3 FM, WYKZ 98.7 FM, WLOW 107.9 FM or watch the Weather Channel on Channel 6 for emergency information and instructions.

Beaufort County Hurricane Hotline (800) 963-5023
Hilton Head Island Fire Department (843) 682-5100 or 911 (in an emergency)
Beaufort County Sheriff (843) 255-3300 or 911 (in an emergency)

• Know where shelters are in our area 
• Make sure your vehicle is fully fueled
• Bring Flashlights and extra batteries
• Consider a portable, battery-operated radio with spare batteries
• Bring a First Aid kit and manual
• Pack emergency food and water
• Pack essential Medicines
• Be sure to bring cash and credit cards

  Call the Public Information Phone Systems (PIPS) (800) 256-8535 for shelter information. This number will be activated once the Governor has issued an evacuation order, voluntary or mandatory.

  During a declared emergency, the South Carolina Department of transportation will activate a toll free number for traffic and road conditions. Call (888) 877-9151 during these emergencies for the latest road information.

Hilton Head Island evacuees will use both the William Hilton Parkway (US 278 Business) and the Cross Island Parkway toll facility (US 278).

As these two roads merge, a third lane will be formed by reversing flow on the inside eastbound lane of US 278. This lane will carry the traffic from the toll facility.

When US 278 reaches I-95, lane assignments will be as follows:

1. The right lane on westbound US 278 will exit to I-95 northbound.
2. The left lane on US 278 westbound will continue on US 278 towards the city of Hampton
and eventually to the city of North Augusta.
3. The reversed lane will take SC 46 to US 321, then to SC 3 to SC 125 and onto North
Augusta.

Should a third lane not be necessary, then both lanes on US 278 will be routed to I-95 with the right lane to I-95 N then left lane continues on US 278.

(Note – during storms approaching from Florida and/or Georgia coastal areas, authorities may restrict access to most southbound interstates including I-95 S)

• Know where shelters are in our area 
• Make sure your vehicle is fully fueled
• Bring Flashlights and extra batteries
• Consider a portable, battery-operated radio with spare batteries
• Bring a First Aid kit and manual
• Pack emergency food and water
• Pack essential Medicines
• Be sure to bring cash and credit cards

The State of South Carolina's Toll-free Public Information Phone System (PIPS) is provided to disseminate accurate evacuation and shelter information to visitors and citizens for South Carolina during a hurricane evacuation. The toll-free number is (866) 246-0133.

RE-ENTRY HOTLINE (800) 963-5023

Check the local and state news sources for re-entering information. If the Island is open for re-entry, please call your property location for specific information regarding your villa. However, please consider there could be limited facilities open on the Island.

Due to the heavy tree cover and vegetation on the Island, it could take several days before the Island is back to operating at normal levels.

Please read the following information and be familiar with your surroundings. Make note of the location of all fire extinguishers and alarm pull stations. Knowing this information could make the difference in a life or death situation. Don’t forget to inform your guests or family members of the information provided on this page and choose a specific location to meet in case of a separation once you have exited the building.

In the event of an actual fire in your villa or other areas of the building in which you are staying, AN ALARM WILL SOUND.

Never assume that it is a false alarm. Please exit the building in a safe orderly manner.

DO NOT RUN!!

After exiting the building, maintain a safe distance away from the building. Structural fires can cause a collapse of the structure or falling debris. An employee of Spinnaker Resorts or a Fire Department representative will let you know when it is safe for you to return to your villa, if at all possible.

If you have a fire in your unit or you notice smoke or flames in another area:

1) DIAL 9-911 on your villa phone.

2) If you call 911 you may be asked for the address. It is 18 Valencia Road, please give the dispatcher the building number or location of the fire.

3) Fire Extinguishers are located in each unit, either in the laundry area or air conditioning closet. If you cannot find the fire extinguisher upon arrival, contact the facilities (maintenance) department by dialing “0” on your villa phone and a staff member will assist you. DO NOT PUT YOURSELF IN DANGER. Directions for use of a fire extinguisher are located on the extinguisher.

4) Please dial “0” from your villa phone if you have any questions on the above information.

We hope you won't need any first aid while visiting Hilton Head Island.

If you do have any of the following problems, the tabs in this section may help ease the pain.

In case of any emergency please dial 9+911 if you are calling from your villa phone.

Do NOT go near alligators.

Do NOT feed or tease them! Alligators can outrun a human for 25 yards.

If you encounter an alligator lazing in the sun quickly and quietly go the other way.

Apply vinegar, sugar, salt or dry sand to jelly fish stings.

Lifeguards keep a bottle of vinegar solution to spray on stings.

Meat tenderizer works well too.

After 20 minutes, rinse with salt water.

Be aware that sting rays also enjoy the surf, so watch your step and "shuffle" aside if you spot one nearby. 

Oyster shells and barnacles are often attached to dock pilings.

Cuts and abrasions can result in serious infections.

Clean the wound with peroxide.

Medical treatment is advised.

Call 9+911, some local snakes are poisonous and their bites can be deadly.

Use a compression dressing just above the bite, NOT a tourniquet.

Please be aware that the island is home to copperheads, cottonmouths (water moccasins), and the rare rattlesnake or coral snake are occasionally sighted.

Soak in cool water unless skin is broken or blistered.

Aloe gels and sprays are available in pharmacies.

Ibuprofen may help.

Look for warning signs of red flags before entering the surf.

Discuss surf conditions with beach attendants or check on advisories by calling the National Weather Service or clicking on the link in the next section "NATIONAL WEATHER SERVICE".

Do not swim alone and avoid swimming too far from shore.

Do not dive into the ocean unless you know the water depth.

Be especially cautious when the surf is high.

       Coastal Waters Forecast - Charleston to Savannah

Do not swim alone and avoid swimming too far from shore.

Do not dive into the ocean unless you know the water depth.

Be especially cautious when the surf is high.

Do not attempt to remove if the tick is below the skin surface.

Cover with petroleum jelly or a film of oil, as this will cause the tick to re-surface.

When the insect is free, remove with tweezers.

If flu-like symptoms occur within two weeks, seek medical attention. 

There is a Wireless connection in each building, choose your building or the strongest “Cottages_Resort_Guest” Wi-Fi connection that you pick up.

The Wi-Fi password can be found on your Keycard Folder.

Accept the Terms of Service and connect to get online.

Connect to Wi-Fi on your iPhone, iPad, or Mac

• From your Home screen, go to Settings > Wi-Fi.
• Turn on Wi-Fi. Your device will automatically search for available Wi-Fi networks.
• Tap the name of the Wi-Fi network that you want to join. Before you can join the network, you might be asked to enter the network's password or agree to terms and conditions.

Connect to Wi-Fi networks on your Android device

To use Wi-Fi the way you want, you can change how and when your phone connects.

When you have Wi-Fi turned on, your phone automatically connects to nearby Wi-Fi networks you've connected to before. You can also set your phone to automatically turn on Wi-Fi near saved networks.

• Turn on & connect
• Swipe down from the top of the screen.
• Touch and hold Wi-Fi .
• Turn on Use Wi-Fi.
• Tap a listed network. (Networks that require a password have a Lock .)

Tip: After you connect, the network is "Saved." When your phone is near and Wi-Fi is on, your phone automatically connects to this network.

Connect to a Wi-Fi network to Windows 

Select the Network icon on the taskbar. The icon that appears depends on your current connection state. If you don’t see one of the network icons (or a similar one) shown in the following image, select the Up arrow to see if it appears there.

Choose the Wi-Fi network you want, then select Connect.

Type the network password, and then select Next.

Technical Support

If you are in need of Technical Support, contact Hargray Technical Support at 888-289-5239 or dial “20” from your villa phone.