As Owners and Guests of Palace View Heights, it is important to us that you find your accommodations pleasant and enjoyable. If there is anything that we can do to make your stay more comfortable, please do not hesitate to call your property management company, Southwind Management.
Our professional staff is always available to meet your needs and expectations. Please utilize this Guest Directory to better familiarize yourself with our services, important instructions, and helpful information about our area. We make every effort to keep these directories up to date, but there may be recent changes to information that have not yet been updated. We apologize in advance if you find discrepancies. If for any reason you require immediate attention, please contact our guest services staff at (417) 239-0133 (Opt #2 then Opt #1
We hope you return here again and again!
Enjoy your stay!
Sincerely,
The Management & Staff
Southwind Management Division
3706 W. 76 Country Blvd.
Branson, MO 65616
(417) 337-8116
(417) 334-4984 Fax
Mention of any specific product, service, or company on this website does not constitute an endorsement or recommendation. We are not responsible for the accuracy or reliability of information provided by external sources.
The convenience of an on-property, full-service ticket agency and at the discount you deserve!
Located in your Clubhouse, Branson Ticket Deals has the expertise to help make the most of your stay.
Check out these recommended shows and attractions for a great vacation experience!
Click on any show to order your tickets!
Click here to fill out your comment card.
All of us at Spinnaker Resorts have only one job to do: that is to provide you with the best vacation experience possible.
To help us achieve this goal, we ask that you provide us feedback regarding the services provided and the quality of the resort facilities.
Please take a minute to share your comments and suggestions by filling out your Comment Card.
Operating hours are seasonal.
Dial (417) 239-0133 (Opt #2 then Opt #1)
All Spinnaker Branson Owners and Guests can take part.
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Air conditioning systems are used in temperate climates and are most efficient when thermostats are set between 72-75 degrees for cooling and 68-72 degrees for heating. Constant adjusting of the thermostat will cause the system to malfunction.
Please do not leave doors open if your air conditioning or heating system is on.
If your A/C is blowing hot air or is nonfunctional, please check the circuit breaker first, if that is not the problem then call Property Management at (417) 239-0133 (Opt #2 then Opt #1).
American Airlines (800) 242-4444
Allegiant Air (702) 505-8888
Delta Airline (800) 221-1212
United Airlines (800) 241-6522
Springfield-Branson Gray Lines (417) 334-5463
Accounts Receivable (843) 341-9568
Chamber of Commerce (417) 334-4136
The convenience of an on-property, full-service ticket agency and at the discount you deserve!
Located in your Clubhouse, Branson Ticket Deals has the expertise to help make the most of your stay.
There is wireless access throughout the property at Palace View Heights Resort.
We also offer computer access at our Business Center in the Palace View Heights Clubhouse for your convenience.
If you are experiencing any difficulties accessing the Wi-Fi, please contact Ovation Technical Services at (877) 275-9444.
Car passes are provided for you at Check-in. Please display them at all times.
Please note: for the safety of your vehicle we recommend that you park only in designated parking spots.
Our resort is a great place for children! However, please remind them not to play in the parking lots, entrance or exit ways and to maintain appropriate quiet from 10:00 p.m. to 9:00 a.m.
Owners and/or Guests will be held responsible for the actions of their children.
Palace View Heights Resort offers family activities.
Please make sure you review the schedule of events in your check-in packet.
Please keep hallways, walkways, and common areas unobstructed.
Do not hang or shake articles from doors, windows, balconies, or balcony railings.
Palace View Heights Front Desk (417) 239-0133 (Opt #2 then Opt #1)
Fax Number (417) 334-4984
Copies and facsimiles are available at the front desk for 50 cents per page, either to send or receive.
Owners and or Guests will be held responsible for losses or damages to their villa.
Damage or theft costs will be charged directly to the occupant’s account.
No property shall be removed from any villa; specifically, towels and blankets for the pool or lake use other than the blue and white towels in your villa specifically for use at the pools on resort property.
Pool towels are available in your villa for use at the resort’s pools. Please feel free to wash and reuse pool towels, or call the Front Desk for an exchange.
Any maintenance issue, such as HVAC, water, sewer or electrical problems, please call (417) 239-0133 (Opt #2 then Opt #1) and a maintenance technician will come by to assist you.
After hours calls are responded to by on-call personnel as timely a manner as possible.
We are pleased to help you with your golf reservations for many area courses.
In addition, there are many afternoon specials and seasonal promotions offered by courses which are not published in advance.
You may call our Branson Ticket Deals at (417) 239-0133 (Opt #2 then Opt #1) or contact the courses directly.
Local fire codes do not permit grills on the patios or balconies of any villa.
There are gas grills located on the property for your use.
Please clean the grill areas up after each use to ensure the enjoyment of the next Guest.
Please exercise the same caution as you would at home.
Access to our fitness equipment at Palace View Heights Resort is available to you during your stay.
We have treadmills, stationary bikes, elliptical machines and weights.
We have provided adequate towels and bed linens for your stay and a starter kit of soap and paper products for your convenience.
Additional supplies are Guests’ and Owners’ responsibilities.
Please do not hang or shake clothing or towels from balconies.
Daily or mid-week linen/towel exchange is available if arranged in advance and is an additional charge to the Guest.
Should you require additional linens, blankets, or towels, or have Housekeeping needs, please call (417) 239-0133 (Opt #2 then Opt #1).
Should you want additional housekeeping during your stay with us, we offer the following:
Services | 1 BD | 2 BD | 3 BD |
Full Maid Service w/Linen Exchange | $65/day | $85/day | $110/day |
Linen & Towel Exchange – drop off only | $15/day | $15/day | |
Linen or Towel Exchange – drop off only | $15/day | $15/day |
Please submit your request to the Front Desk at the resort 24 hours prior to the requested day of service.
Payment will be due at the time of your request. Please note that these services are scheduled between 10:30 a.m. – 1:30 p.m. only.
When making your request, please specify your choice of time for the service.
The Owners of Palace View Heights Resort are pleased to welcome you and ask that you do the following to keep your “home away from home” beautiful for all to enjoy.
Please do not put hot pans or bleach bottles on the kitchen countertop.
If you spill something, please clean it right away.
If you cannot get the spot out, please call Housekeeping at (417) 239-0133 (Opt #2 then Opt #1).
Please do not lean golf clubs against the interior walls so as not to damage the walls.
Please leave dirty or muddy shoes at the entrance to your villa.
Please ask children (of all ages) to keep shoes off furniture and bedding.
Southwind Management Division (417) 239-0133 (Opt #2 then Opt #1)
Owner Services/Reservations (877) 842-3201
Association Fees (843) 341-9568
Branson Rental Program (866) 540-5572
There is wireless access throughout the Palace View Heights property.
Please be sure the water level is at least 4 inches above the water jet holes before starting.
Most models are equipped with an on/off switch (located next to the air control on top of the Bath/Spa).
Press the on/off switch to turn on the whirlpool action, and then press again to turn off.
The switch is not electrical and cannot shock you.
Please clean off suntan oil before use and do not use bath oils, bubble bath, or bath salts in the Bath/Spa.
Two keys are provided at Check-In.
If you need a replacement you may obtain one at the Front Desk.
Upon your departure, please leave your keys on the kitchen counter and place the departure door hanger on the outside of the front door.
The departure door hanger alerts our housekeeping contractors that the unit has been vacated and they can access the unit to commence the departure clean.
Please also refer to the Check-Out section of the Guest Information.
If you lock yourself out, please go to the Front Desk for assistance or call Property Management at (417) 239-0133 (Opt #2 then Opt #1) after hours.
For items either lost or found, please call the Front Desk at (417) 239-0133 (Opt #2 then Opt #1) for assistance.
Items will be held for 14 days prior to being donated to a charitable organization or discarded.
Daily outgoing mail/parcels may be dropped at the Front Desk by 9:00 a.m. to go out the same day. Outgoing mail dropped off after 9:00 a.m. will go out the following day. If receiving mail or parcels, please direct the sender to the address items as follows:
Mailing Address for FedEx/UPS/US Mail:
Southwind Management
Attn: Name & Villa #
700 Blue Meadows Road
Branson, MO 65616
Dial (417) 239-0133 (Opt #2 then Opt #1)
In an effort to help us maintain the highest level of quality, we ask that you notify our Maintenance Department of any item(s) needing immediate attention by calling the Front Desk at (417) 239-0133 (Opt #2 then Opt #1).
For maintenance item(s) found that you would prefer handled after our departure, please complete a Villa Maintenance Request form and turn it in at the Front Desk on departure day so that we may address these item(s) promptly for the next Guest.
We thank you for your help.
The maximum number of occupants per villa are as follows:
1 Bedroom Villa: 4 persons
2 Bedroom Villa: 8 persons
3 Bedroom Villa: 10 persons
Please Note: Exceeding the maximum number of occupants will result in requesting the excess occupants to depart from the villa immediately.
Please exercise the same caution on your vacation as you would elsewhere.
We encourage you not to leave valuables in your car and to always lock the door(s) to your villa whether you are in or away.
Always verify who is at your door before allowing access.
If you feel uncomfortable, call Property Management at Dial (417) 239-0133 (Opt #2 then Opt #1) for assistance in verification of the visitor.
Neither Southwind Management Division nor your Owner’s Association are responsible for personal articles.
Lost or stolen items should be reported to the Property Management at Dial (417) 239-0133 (Opt #2 then Opt #1) or call the local Sheriff’s Department at (417) 334-1085.
For the convenience of other Guests and in an effort to help us provide accommodation free of dander and possible pests, no pets are permitted in the villas or on the resort property at any time.
A $150 fine plus a deep cleaning fee of $65 will be assessed if a pet is found within your villa and immediate removal of the pet will be required.
There are many pet lodging facilities in Branson that are available for your convenience.
Please contact the Front Desk for additional information Dial (417) 239-0133 (OPT #2 then OPT #1).
Located in Old Downtown Branson:
20 S. Commercial Street
Branson, MO 65616
(800) 275-8777
MAIL DROP OFF
Branson Bank
3285 Falls Pkwy
Branson, MO 65616
(417) 334-9696
If you are interested in putting your villa on the rental market, or if you are interested in staying at another one of our properties, please call our Reservations Department at (877) 842-3201.
Recreational vehicles, trailers and boats are NOT permitted to occupy any parking space or to park on resort property.
Please contact the Front Desk at (Opt #2 then Opt #1) for more information on vehicle and trailer storage options available locally.
Effective 2016 the smoking policy has been amended to include no smoking of e‐ cigarettes and smoking will no longer be permitted on the pool deck/s or the unit balconies.
No owner, family member, tenant, resident, guest, business invitee, or visitor shall smoke cigarettes, cigars, or any other tobacco product within the vacation unit. Smoking will only be permitted on the balcony area of each unit.
If found that an Owner and/ or Guest has violated this policy a fine of $150 for a professional cleaning of the unit will be charged to the Owner and/or Guest who is registered at the Resort.
If the next occupant to this unit must be relocated due to the smoke smell, the previous occupant will also be charged for any additional fees that may be incurred by the relocation.
Pool hours are from 8:00 a.m. to 11:00 p.m.
Pool towels are available poolside and in your villa for your convenience.
Please follow all posted rules. There is no lifeguard on duty; you are swimming at your own risk.
Adult supervision is required for all children.
There is no glass permitted in the pool area.
Please have non-potty-trained children use swim diapers. Even bathing suits with the diaper sewn in tend to stretch out at the legs allowing leakage. The most common cause of fecal contamination in pools is from young children not properly dressed for swimming.
If contaminated, Missouri State health and safety rules require that the pool must be shut down for a set period of time.
Local Calls – Dial Local Number
Long Distance Call – Dial 1 + Area Code + Number
Please keep all garbage in plastic bags. Please place all trash in the designated area the night before your departure.
Trash receptacles are located on the 1st floor and trash chutes are located in the green fenced areas throughout the property.
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Take advantage of the island location and the camera on your handheld and add photos to the online Spinnaker Resorts Photo Gallery (click here).
You can view the Photo Gallery online (click here).
Cantwell Park
A neighborhood park featuring a playground and a popular lighted basketball court.
Directions to Cantwell Park
Caudill Park
A quiet park with a walking trail, picnic tables, and green space for casual recreation.
Directions to Caudill Park
Eiserman Park
Offers a disc golf course, basketball court, and a 9-hole golf course next to the community center.
Directions to Eiserman Park
Epps Park
A small neighborhood park with open space and shaded areas for relaxation or light play.
Directions to Epps Park
John Nygard Memorial Park
A quiet community park with a playground and picnic space for family gatherings.
Directions to John Nygard Memorial Park
Lakeside Forest Wilderness Area
A 140-acre wilderness preserve with hiking trails, caves, a waterfall, and scenic overlooks.
Directions to Lakeside Forest Wilderness Area
Murphy Park
A 5-acre park with two pavilions, a basketball court, and a playground across upper and lower levels.
Directions to Murphy Park
North Beach Park
A lakefront park with a paved walking path, fishing docks, picnic tables, and scenic views.
Directions to North Beach Park
Old School Park
A quaint neighborhood park offering green space and room to relax or enjoy outdoor play.
Directions to Old School Park
Parnell Park
Features a playground, tennis court, and multi-sport court for basketball, volleyball, and more.
Directions to Parnell Park
Stockstill Park
A large 62-acre park offering a dog park, softball fields, tennis courts, skate park, and trails.
Directions to Stockstill Park
Rules and Regulations
• Park hours 6:00am – 11:00pm or as posted.
• Dogs must be on a leash.
• Dog handlers must clean up after their dogs and dispose of dog waste.
• Be considerate of other park users.
• Alcohol beverages are prohibited in city parks.
• Smoking is allowed in designated areas only.
• No loud or excessive noises shall be permitted in city parks.
• Motorized vehicles in designated areas only.
• Weapons are prohibited.
• Advertising, selling, or solicitation is prohibited.
• Use of metal detectors is allowed subject to restrictions.
• No groups or individuals shall use any park for business purposes without permission.
• Leave the park better than how you found it.
Caudill Trail
A quiet natural surface trail ideal for walking and enjoying peaceful wooded surroundings.
Directions to Caudill Trail
Lakeside Forest Trails
Part of the larger Lakeside Forest Wilderness Area, these trails wind through caves, stone steps, and scenic Ozark forest views.
Directions to Lakeside Forest Trails
Roark Creek Trail
A paved walking and biking trail that runs alongside Roark Creek, connecting to Stockstill Park and other green spaces.
Directions to Roark Creek Trail
Waterfall Trail
A short, scenic nature trail with a seasonal waterfall and native wildflowers — great for a quiet escape.
Directions to Waterfall Trail
Rules and Regulations
• Park hours 6:00am – 11:00pm or as posted.
• Dogs must be on a leash.
• Dog handlers must clean up after their dogs and dispose of dog waste.
• Be considerate of other park users.
• Alcohol beverages are prohibited in city parks.
• Smoking is allowed in designated areas only.
• No loud or excessive noises shall be permitted in city parks.
• Motorized vehicles in designated areas only.
• Weapons are prohibited.
• Advertising, selling, or solicitation is prohibited.
• Use of metal detectors is allowed subject to restrictions.
• No groups or individuals shall use any park for business purposes without permission.
• Leave the park better than how you found it.
Mention of any specific product, service, or company on this website does not constitute an endorsement or recommendation. We are not responsible for the accuracy or reliability of information provided by external sources.
Please contact our ticket department in the Palace View Lobby for more Golf Options.
Branson Hills Golf Club
Branson Hills Golf Club is an 18-hole championship course designed to challenge golfers of all skill levels. The course features rolling hills, creeks, waterfalls, and strategically placed bunkers, making it a picturesque and demanding experience. The course is also home to a well-appointed clubhouse offering a variety of amenities and a pro shop.
(417) 337-2963
Directions to Branson Hills Golf Club
Buffalo Ridge Springs Golf Course
Buffalo Ridge Springs Golf Course is a premier 18-hole course known for its stunning natural beauty and wildlife. Featuring rolling fairways, natural rock formations, and free-ranging bison, the course provides a unique experience with both challenge and scenic appeal. It’s widely regarded as one of the best courses in the region.
(800) 225-6343
Directions to Buffalo Ridge Springs Golf Course
Cliffhangers Golf Course
The most extraordinary par-3 course on Earth! Created by Bass Pro Shops founder Johnny Morris and his son John Paul, Cliffhangers dangles on a steep hillside adjacent to Payne’s Valley with 18 holes ranging from 60 to 170 yards.
(417) 339-5420
Directions to Cliffhangers Golf Course
Holiday Hills Resort and Golf Club
Holiday Hills Resort and Golf Club offers an 18-hole course with a focus on providing fun and enjoyable rounds for golfers of all abilities. The par 68 course features well-maintained fairways and greens. The resort also includes a full-service clubhouse and a pro shop, making it a great destination for both casual and serious golfers.
(417) 334-4840
Directions to Holiday Hills Resort and Golf Club
Ledgestone Golf Club
Ledgestone Golf Club is a beautiful 18-hole championship course set within the scenic Ozarks. The course is known for its challenging layout, with strategic bunkers and water hazards throughout. The club also offers a full-service restaurant, pro shop, and golf lessons for players looking to improve their game.
(417) 335-8187
Directions to Ledgestone Golf Club
Pointe Royale Golf Course
Pointe Royale Golf Course is a scenic 18-hole, par 70 course offering a challenging experience for golfers of all levels. The course features water hazards, rolling fairways, and numerous bunkers, making it both exciting and visually stunning. Golfers can enjoy a relaxed atmosphere with access to a restaurant, pro shop, and golf carts equipped with GPS.
(866) 334-4477
Directions to Pointe Royale Golf Course
Thousand Hills Golf Resort
Thousand Hills Golf Resort offers a fun, 18-hole course set against the beautiful backdrop of the Ozarks. The par 64 course features rolling hills, mature trees, and water features that create a relaxing yet challenging environment. The resort also provides nearby accommodations, making it an excellent choice for visitors to the Branson area.
(417) 462-2610
Directions to Thousand Hills Golf Resort
Adventure Zip Lines of Branson
Experience seven exciting ziplines with stunning views, including a unique “Zip at Night” experience.
(417) 981-2497
Directions to Adventure Zip Lines of Branson
Branson Zipline at Wolfe Mountain
Featuring multiple zipline tours, including the Ozark Explorer with seven ziplines and skybridges, along with a family-friendly Prospector Zipline.
(417) 561-0699
Directions to Branson Zipline at Wolfe Mountain
Parakeet Pete’s Waterfront Zipline
A unique zipline over Lake Taneycomo at Branson Landing, offering fantastic views of the lake and downtown Branson.
(417) 527-4554
Directions to Parakeet Pete’s Waterfront Zipline
Taneyhills Community Library – Two blocks south of Highway 76, directly behind the Presbyterian Church in downtown Branson.
(417) 334-1418
OPOSSUMS: Take a good look at the cat in the field, because chances are, it’s not a cat, but an opossum. Opossums look like large rodents and are just as crafty. Not an animal you want to encounter close up. You have probably heard of “playing possum.” It means pretending to be dead, asleep, ill or unaware. When a possum is cornered or scared, it will sometimes fall over and its tongue will hang out of its mouth so that it appears to be dead. Possums are not actually playing at all. When faced with a threat, they go into a brief nervous shock, or faint. This response apparently works because, when opossums “play dead” many predators lose interest. The possum usually wakes up in a minute or so and heads for cover.
CICADA KILLERS: No, they are not dangerous wasps, but actually they are known as ” The Cicada Killer.” This wasp ranks most formidable in appearance of any wasp in the state, It is an exceptionally large species, often exceeding 1.5 inches in length, Nests are dug in open areas such as lawns and pastures, usually in aggregations. Walking by a host of these wasps will cause no reaction, but always be respectful; if you provoke them, they will return the favor.
ARMADILLOS: These strange looking animals are not indigenous to Missouri, but have taken hold and are here to stay. Most people have not seen a live armadillo, as they are known to sleep upside down on the road. These funny adaptations of nature startle easy and jump when frightened, thus it is dangerous for them when they wander under a vehicle on the road.
*All images courtesy of Missouri Department of Conservation
Chateau Grille
Chateau Grille is located at the Chateau on the Lake Resort and serves a fine dining experience with a beautiful view. Enjoy steaks, seafood, and fresh ingredients in a cozy, elegant setting.
(417) 334-1161 |
Directions to Chateau Grille
Keeter Center Restaurant
Keeter Center Restaurant offers an upscale dining experience with a unique, rustic atmosphere. It’s a great spot for a special occasion or a relaxing meal with expertly prepared dishes and Southern flavors.
(417) 239-1900 |
Directions to Keeter Center Restaurant
Longhorn Steakhouse
Longhorn Steakhouse is a popular chain known for its tender steaks, savory appetizers, and warm ambiance. Ideal for a hearty meal with classic steakhouse offerings.
(417) 239-0881 |
Directions to Longhorn Steakhouse
Saltgrass Steakhouse
Saltgrass Steakhouse offers a Texas-themed steakhouse menu with signature steaks, seafood, and a variety of classic American dishes in a comfortable, casual setting.
(417) 334-0325 |
Directions to Saltgrass Steakhouse
Florentina’s Italian Ristorante
Florentina’s Italian Ristorante offers authentic Italian cuisine with a focus on pasta, pizza, and fresh ingredients. It’s the perfect spot for a romantic dinner or family gathering.
(417) 337-9882
Directions to Florentina’s Italian Ristorante
Olive Garden
Olive Garden is a popular chain serving a variety of Italian dishes such as pasta, salads, and breadsticks in a comfortable, casual setting.
(417) 337-5811
Directions to Olive Garden
Pizza World
Pizza World offers a delicious array of pizzas made with fresh ingredients and a variety of toppings. It’s perfect for a casual meal with family or friends.
(417) 337-7778
Directions to Pizza World
Please read the following information and be familiar with your surroundings.
Make note of the location of all fire extinguishers and alarm pull stations.
Knowing this information could make the difference in a life or death situation.
Don’t forget to inform your guests or family members of the information provided on this page and choose a specific location to meet in case of a separation once you have exited the building.
In the event of an actual fire in your unit or other areas of the building in which you are staying, AN ALARM WILL SOUND.
Never assume that it is a false alarm. Please exit the building in a safe orderly manner.
DO NOT RUN!!
Please exit down the stairwell to your villa.
After exiting the building, maintain a safe distance away from the building. Structural fires can cause a collapse of the structure or falling debris. An employee of Spinnaker Resorts or a Fire Department representative will let you know when it is safe for you to return to your unit, if at all possible.
If you have a fire in your villa or you notice smoke or flames in another area:
1) DIAL 9-911 on your villa phone.
2) If you call 911 you may be asked for the address. It is 724 Blue Meadows Road, please give the dispatcher the building number or location of the fire.
3) Fire Extinguishers are located in each villa, either in the laundry area or air conditioning closet. If you cannot find the fire extinguisher upon arrival, contact the facilities (maintenance) department by dialing “0” on your villa phone and a staff member will assist you.
DO NOT PUT YOURSELF IN DANGER. Directions for use of a fire extinguisher are located on the extinguisher.
4) Please dial “0” from your villa phone if you have any questions on the above information.
Please call 911 immediately (dial 9 for an outside line first).
If you call 911 you may be asked for the address.
It is 724 Blue Meadows Road, please give the dispatcher the building number.
There is wireless access throughout the Palace View Heights Property.
To use Wi-Fi the way you want, you can change how and when your phone connects.
When you have Wi-Fi turned on, your phone automatically connects to nearby Wi-Fi networks you’ve connected to before. You can also set your phone to automatically turn on Wi-Fi near saved networks.
Tip: After you connect, the network is “Saved.” When your phone is near and Wi-Fi is on, your phone automatically connects to this network.
Select the Network icon on the taskbar. The icon that appears depends on your current connection state. If you don’t see one of the network icons (or a similar one) shown in the following image, select the Up arrow to see if it appears there.
Choose the Wi-Fi network you want, then select Connect.
Type the network password, and then select Next.
The convenience of an on-property, full-service ticket agency and at the discount you deserve!
Located in your Clubhouse, Branson Ticket Deals has the expertise to help make the most of your stay.
Check out these recommended shows and attractions for a great vacation experience!
Click on any show to order your tickets!
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35 Deallyon Avenue, Hilton Head Island,
South Carolina 29928 USA
Please note: Mention of any specific product, service, or company on this website does not constitute an endorsement or recommendation. We are not responsible for the accuracy or reliability of information provided by external sources.