As Owners and Guests of Palace View Heights, it is important to us that you find your accommodations pleasant and enjoyable. If there is anything that we can do to make your stay more comfortable, please do not hesitate to call your property management company, Southwind Management.

Our professional staff is always available to meet your needs and expectations. Please utilize this Guest Directory to better familiarize yourself with our services, important instructions, and helpful information about our area. We make every effort to keep these directories up to date, but there may be recent changes to information that have not yet been updated. We apologize in advance if you find discrepancies. If for any reason you require immediate attention, please contact our guest services staff at (417) 239-0133 (Opt #2 then Opt #1

We hope you return here again and again!
Enjoy your stay!

Sincerely,

The Management & Staff

Southwind Management Division
3706 W. 76 Country Blvd.
Branson, MO 65616

(417) 337-8116
(417) 334-4984 Fax

Click here to fill out your comment card.

All of us at Spinnaker Resorts have only one job to do: that is to provide you with the best vacation experience possible.

To help us achieve this goal, we ask that you provide us feedback regarding the services provided and the quality of the resort facilities.

Please take a minute to share your comments and suggestions by filling out your Comment Card found in this link.

Operating hours are seasonal.

Dial (417) 239-0133 (Opt #2 then Opt #1)

Click here for the latest Activities Schedule.

Click here to download the latest schedule of Activities.

Air conditioning systems are used in temperate climates and are most efficient when thermostats are set between 72-75 degrees for cooling and 68-72 degrees for heating. Constant adjusting of the thermostat will cause the system to malfunction. Please do not leave doors open if your air conditioning or heating system is on.

If your A/C is blowing hot air or is nonfunctional, please check the circuit breaker first, if that is not the problem then call Property Management at (417) 239-0133 (Opt #2 then Opt #1).

American Airlines (800) 242-4444

Allegiant Air (702) 505-8888

Delta Airline (800) 221-1212

United Airlines (800) 241-6522

Springfield-Branson Gray Lines (417) 334-5463

Accounts Receivable (843) 341-9568

Chamber of Commerce (417) 334-4136

The convenience of an on-property, full-service ticket agency and at the discount you deserve!

Located in your Clubhouse, Branson Ticket Deals has the expertise to help make the most of your stay.

(888) 470-5725

[email protected]

www.bransonticketdeals.com

There is wireless access throughout the property at Palace View Heights Resort.

We also offer computer access at our Business Center in the Palace View Heights Clubhouse for your convenience.

If you are experiencing any difficulties accessing the Wi-Fi, please contact Ovation Technical Services at (877) 275-9444.

Car passes are provided for you at Check-in. Please display them at all times. Please note: for the safety of your vehicle we recommend that you park only in designated parking spots.

Check-out time is 10:00 a.m. on the day of departure. Due to the time it takes to maintain and clean each villa, there can be no exceptions.

Late departures could result in additional charges. When checking out, please complete the following:

• Place all dirty dishes in the dishwasher and start it
• Remove all food from the refrigerator
• Bag and remove all trash
• Lock all windows and doors
• Set the A/C to 75 degrees in the summer and Heat to 65 degrees in the winter
• Make sure you have all your personal belongings

Our resort is a great place for children! However, please remind children not to play in the parking areas, roadways, entrances or exit ways and to maintain appropriate quiet from 10:00 p.m. until 9:00 a.m.

Owners and/or Guests will be held responsible for the actions of their children.

Palace View Heights Resort offers family activities.

Please feel free to review the schedule of events and activities at the website.

Click here for the latest Activities Schedule.

Palace View Heights Front Desk (417) 239-0133 (Opt #2 then Opt #1)

Fax Number (417) 334-4984

Copies and facsimiles are available at the front desk for 50 cents per page, either to send or receive.

Owners and or Guests will be held responsible for losses or damages to their villa.

Damage or theft costs will be charged directly to the occupant’s account.

No property shall be removed from any villa; specifically, towels and blankets for the pool or lake use other than the blue and white towels in your villa specifically for use at the pools on resort property.

Pool towels are available in your villa for use at the resort’s pools.  Please feel free to wash and reuse pool towels, or call the Front Desk for an exchange.

Any maintenance issue, such as HVAC, water, sewer or electrical problems, please call (417) 239-0133 (Opt #2 then Opt #1) and a maintenance technician will come by to assist you.

After hours calls are responded to by on-call personnel as timely a manner as possible.

We are pleased to help you with your golf reservations for many area courses.

In addition, there are many afternoon specials and seasonal promotions offered by courses which are not published in advance.

You may call our Branson Ticket Deals at (417) 239-0133 (Opt #2 then Opt #1) or contact the courses directly.

Local fire codes do not permit grills on the patios or balconies of any villa.

There are gas grills located on the property for your use.

Please clean the grill areas up after each use to ensure the enjoyment of the next Guest.

Please exercise the same caution as you would at home.

Access to our fitness equipment at Palace View Heights Resort is available to you during your stay.

We have treadmills, stationary bikes, elliptical machines and weights.

We have provided adequate towels and bed linens for your stay and a starter kit of soap and paper products for your convenience. Additional supplies are Guests’ and Owners’ responsibilities.

All villas at Palace View Heights have a washer and dryer for your use.

Please do not hang or shake clothing or towels from balconies.

Daily or mid-week linen/towel exchange is available if arranged in advance and is an additional charge to the Guest.

Should you require additional linens, blankets, or towels, or have Housekeeping needs, please call (417) 239-0133 (Opt #2 then Opt #1).

Should you want additional housekeeping during your stay with us, we offer the following:

Services	1 BD	2 BD
Full Maid Service w/Linen Exchange	$65/day	$85/day
Linen & Towel Exchange – drop off only	$15/day	$15/day
Linen or Towel Exchange – drop off only	$15/day	$15/day

Please submit your request to the Front Desk at the resort 24 hours prior to the requested day of service.

Payment will be due at the time of your request. Please note that these services are scheduled between 10:30 a.m. – 1:30 p.m. only.

When making your request, please specify your choice of time for the service.

The Owners of Palace View Heights Resort are pleased to welcome you and ask that you do the following to keep your “home away from home” beautiful for all to enjoy.

Please do not put hot pans or bleach bottles on the kitchen countertop.

If you spill something, please clean it right away.

If you cannot get the spot out, please call Housekeeping at (417) 239-0133 (Opt #2 then Opt #1).

Please do not lean golf clubs against the interior walls so as not to damage the walls.

Please leave dirty or muddy shoes at the entrance to your villa.

Please ask children (of all ages) to keep shoes off furniture and bedding.

Southwind Management Division          (417) 239-0133 (Opt #2 then Opt #1)

Owner Services/Reservations               (877) 842-3201

Association Fees                                    (843) 341-9568

Branson Rental Program                        (866) 540-5572

There is wireless access throughout the Palace View Heights property.

Two keys are provided at Check-In.

If you need a replacement you may obtain one at the Front Desk.

Please be aware that the key cards utilize a magnetic strip. Keep the keys away from other magnetic strips, such as credit cards, etc.

Sometimes the contact between two magnetic strips will deactivate the cards.

Upon your departure, please leave your keys on the kitchen counter and place the departure door hanger on the outside of the front door.

The departure door hanger alerts our housekeeping contractors that the unit has been vacated and they can access the unit to commence the departure clean.

Please also refer to the Check-Out section of the Guest Information.

Daily outgoing mail/parcels may be dropped at the Front Desk by 9:00 a.m. to go out the same day. Outgoing mail dropped off after 9:00 a.m. will go out the following day. If receiving mail or parcels, please direct the sender to the address items as follows:

Mailing Address for FedEx/UPS/US Mail:
Southwind Management
Attn: Name & Villa #
700 Blue Meadows Road
Branson, MO 65616

Dial (417) 239-0133 (Opt #2 then Opt #1)

In an effort to help us maintain the highest level of quality, we ask that you notify our Maintenance Department of any item(s) needing immediate attention by calling the Front Desk at (417) 239-0133 (Opt #2 then Opt #1).

For maintenance item(s) found that you would prefer handled after our departure, please complete a Villa Maintenance Request form and turn it in at the Front Desk on departure day so that we may address these item(s) promptly for the next Guest.

We thank you for your help.

The maximum number of occupants per villa are as follows:

1 Bedroom Villa:  4 persons

2 Bedroom Villa: 8 persons

3 Bedroom Villa: 12 persons

Please Note: Exceeding the maximum number of occupants will result in requesting the excess occupants to depart from the villa immediately.

Please exercise the same caution on your vacation as you would elsewhere.

We encourage you not to leave valuables in your car and to always lock the door(s) to your villa whether you are in or away.

Always verify who is at your door before allowing access.

If you feel uncomfortable, call Property Management at Dial (417) 239-0133 (Opt #2 then Opt #1) for assistance in verification of the visitor.

Neither Southwind Management Division nor your Owner’s Association are responsible for personal articles.

Lost or stolen items should be reported to the Property Management at Dial (417) 239-0133 (Opt #2 then Opt #1) or call the local Sheriff’s Department at (417) 334-1085.

For the convenience of other Guests and in an effort to help us provide accommodation free of dander and possible pests, no pets are permitted in the villas or on the resort property at any time.

A $150 fine plus a deep cleaning fee of $65 will be assessed if a pet is found within your villa and immediate removal of the pet will be required.

There are many pet lodging facilities in Branson that are available for your convenience.

Please contact the Front Desk for additional information Dial (417) 239-0133 (OPT #2 then OPT #1).

Located in Old Downtown Branson
20 S. Commercial Street
Branson, MO 65616
(800) 275-8777

MAIL DROP OFF

Branson Bank
3285 Falls Pkwy
Branson, MO 65616
(417) 334-9696

If you are interested in putting your villa on the rental market, or if you are interested in staying at another one of our properties, please call our Reservations Department at (877) 842-3201.

Recreational vehicles, trailers and boats are NOT permitted to occupy any parking space or to park on resort property.

Please contact the Front Desk at (Opt #2 then Opt #1) for more information on vehicle and trailer storage options available locally.

No Owner, family member, tenant, resident, Guest, business invitee, or visitor shall smoke cigarettes, cigars or any other tobacco product within the vacation villa.

Smoking will be permitted in designated smoking areas only.

If found that the Owner or Guest has violated this policy, a fine of $150.00 for a professional cleaning of the villa will be charged to the Owner and/or Guest who is registered at the Resort.

If the next occupant of this villa must be relocated due to the smoke smell, the previous occupant will also be charged for any additional fees that may be incurred during the relocation.

Pool hours are from 8:00 a.m. to 11:00 p.m.

Pool towels are available poolside and in your villa for your convenience.

Please follow all posted rules. There is no lifeguard on duty; you are swimming at your own risk.

Adult supervision is required for all children.

There is no glass permitted in the pool area.

Please have non-potty-trained children use swim diapers. Even bathing suits with the diaper sewn in tend to stretch out at the legs allowing leakage. The most common cause of fecal contamination in pools is from young children not properly dressed for swimming.

If contaminated, Missouri State health and safety rules require that the pool must be shut down for a set period of time.

Local Calls – Dial Local Number

Long Distance Call – Dial 1 + Area Code + Number

Please keep all garbage in plastic bags. Please place all trash in the designated area the night before your departure.

Trash receptacles are located on the 1st floor and trash chutes are located near the elevators.

Consult the weather channel or local networks for area weather updates.

 Click here to download map as a PDF

Branson Meadows Cinemas (417) 332-2884

Elite Cinema III (417) 335-3533 or (800) 419-4832

IMAX Entertainment Complex (417) 335-4832 or (800)419-4832

Please contact our ticket department in the Palace View Lobby.

50 Adventure Castle Of Chaos

Bonnie Brook Home and Museum

The Butterfly Palace and Rainforest Adventure

The Branson Coaster

Beyond the Lens

Big Air

Branson History Museum

Branson's Promised Land ZOO

Branson Segway and Adventure Center Bigfoot on the Strip

Dinosaur Museum

Fritz's Adventure

Grand Country Fun Spot

Wonder Works

Please contact our ticket department in the Palace View Lobby.

Branson Hills Golf Club

Buffalo Ridge Springs Golf Course

Branson: Don Gardner Golf Course

Holiday Hills Resort and Golf Club

Ledgestone Golf Club

Pointe Royale Golf Course

Thousand Hills Golf Resort

Please contact our ticket department in the Palace View Lobby.

Adventure Zip lines of Branson

Branson Zipline at Wolfe Mountain

Deer Run Indian Point Zipline

Parakeet Pete's Waterfront Zipline

Please contact our ticket department in the Palace View Lobby.

Dewey Short Visitor Center

Dogwood Canyon Nature Park

Roaring River Hatchery

Table Rock State Park

There are 14 well-maintained public recreation parks around the city for all to enjoy.
Here are a few recommendations:

Alexander Park: 5.7 Acres - this popular park, located near Lake Taneycomo off Hawthorn Street, features two youth ball fields, a tennis court, a playground and a pavilion with picnic tables. Youth baseball, softball and soccer games are frequently played at this park. Public restrooms are also available.

Branson RecPlex: 42 Acres - a 44,000 square foot recreation center featuring two gymnasiums, a fitness center, aerobic and exercise rooms, indoor track, locker rooms, community rooms, game room, concession area and offices. Outside the recreation center, a 12,000 square foot aquatics center features a zero-depth entry leisure pool, water slides, lap lanes, diving well and shaded picnic area. Other outdoor facilities will include four baseball fields in a cloverleaf design with a concession building, soccer fields, pavilions, a two-mile walking trail and a playground.

Stockstill Park: 62 Acres - This very popular park is a hub of activities for adults and children alike. The park, which sits along Roark Creek, hosts softball and tennis leagues for all ages on its two softball fields and six tennis courts. Two large children’s playgrounds can be found crawling with kids most of the time. Throughout the park, four separate covered pavilions are a popular community place for a family picnics. A lighted soccer field and our newest feature, a skate park, can also be found in this 62

Taneyhills Community Library - Two blocks south of Highway 76, directly behind the Presbyterian Church in downtown Branson.                     (417) 334-1418

OPOSSUMS: Take a good look at the cat in the field, because chances are, it's not a cat, but an opossum. Opossums look like large rodents and are just as crafty. Not an animal you want to encounter close up. You have probably heard of "playing possum." It means pretending to be dead, asleep, ill or unaware. When a possum is cornered or scared, it will sometimes fall over and its tongue will hang out of its mouth so that it appears to be dead. Possums are not actually playing at all. When faced with a threat, they go into a brief nervous shock, or faint. This response apparently works because, when opossums "play dead" many predators lose interest. The possum usually wakes up in a minute or so and heads for cover.

 

 CICADA KILLERS: No, they are not dangerous wasps, but actually they are known as " The Cicada Killer." This wasp ranks most formidable in appearance of any wasp in the state, It is an exceptionally large species, often exceeding 1.5 inches in length, Nests are dug in open areas such as lawns and pastures, usually in aggregations. Walking by a host of these wasps will cause no reaction, but always be respectful; if you provoke them, they will return the favor.

 

 

 

 ARMADILLOS: These strange looking animals are not indigenous to Missouri, but have taken hold and are here to stay. Most people have not seen a live armadillo, as they are known to sleep upside down on the road. These funny adaptations of nature startle easy and jump when frightened, thus it is dangerous for them when they wander under a vehicle on the road.

*All images courtesy of Missouri Department of Conservation

There is wireless access throughout the Palace View Heights Property.

Connect to Wi-Fi on your iPhone, iPad, or Mac

• From your Home screen, go to Settings > Wi-Fi.
• Turn on Wi-Fi. Your device will automatically search for available Wi-Fi networks.
• Tap the name of the Wi-Fi network that you want to join. Before you can join the network, you might be asked to enter the network's password or agree to terms and conditions.

Connect to Wi-Fi networks on your Android device

To use Wi-Fi the way you want, you can change how and when your phone connects.

When you have Wi-Fi turned on, your phone automatically connects to nearby Wi-Fi networks you've connected to before. You can also set your phone to automatically turn on Wi-Fi near saved networks.

• Turn on & connect
• Swipe down from the top of the screen.
• Touch and hold Wi-Fi .
• Turn on Use Wi-Fi.
• Tap a listed network. (Networks that require a password have a Lock .)

Tip: After you connect, the network is "Saved." When your phone is near and Wi-Fi is on, your phone automatically connects to this network.

Connect to a Wi-Fi network to Windows 

Select the Network icon on the taskbar. The icon that appears depends on your current connection state. If you don’t see one of the network icons (or a similar one) shown in the following image, select the Up arrow to see if it appears there.

Choose the Wi-Fi network you want, then select Connect.

Type the network password, and then select Next.

[email protected]

www.bransonticketdeals.com

The convenience of an on-property, full-service ticket agency and at the discount you deserve!

(888) 470-5725

Located in your Clubhouse, Branson Ticket Deals has the expertise to help make the most of your stay.

Check out these recommended shows and attractions for a great vacation experience!

Click on any show to order your tickets!